FollowIZ needs to be more transparent with their customers. What they don't tell you is that they are a reseller themselves. Therefore, when problems occur with your orders, the can't do anything about it. 99% of the time they don't even know what is going on - why orders are not being processed, why followers and likes and views keep dropping, etc. That is also why they can't offer refunds- because they are paying someone else to fulfill the order. They have NO SKIN in the game- so don't expect quality customer service, don't expect them to stand behind the services they sell, and don't expect timely responses to your issues... because they don't give a damn and can't fix it if they did.