OaklandSwift
Registered Member
- Jan 6, 2021
- 68
- 46
I have about 100 locations on Yelp that I manage, with tons of reviews on them.
We ask clients to post new reviews using the CRM software, and here's the problem: we have to manually check all the listings for new reviews EVERY DAY to determine if the client actually posted a review, so we can remind them if they didn't, and so on... This becomes a nightmare as we add more and more locations, as there can be 50+ active review requests all the time, and it's very easy to get lost.
Use Yelp's "multi-location management" software, they say... Oh well, there isn't one! The Yelp API only allows access to 3 reviews from each business through the official API, and those 3 reviews are not even the most recent, but "sorted by Yelp".
The remaining solution is to use a manual scraper, which kind of goes against "Yelp policy," but who cares. So far, we've found a website called unwrangle.com that lets you scrape reviews manually, but it produces results as an "API Response," and that's not very user-friendly.
What we're looking for:
1) Either an existing site that uses a similar "scraping" method to get ALL reviews from multiple business locations, with a user-friendly interface that allows us to easily track new reviews. Ideally with some automation features, like "regular scraping" too.
2) Or someone who can create such a site/software from scratch (if none exists).
Any advice would be greatly appreciated!
We ask clients to post new reviews using the CRM software, and here's the problem: we have to manually check all the listings for new reviews EVERY DAY to determine if the client actually posted a review, so we can remind them if they didn't, and so on... This becomes a nightmare as we add more and more locations, as there can be 50+ active review requests all the time, and it's very easy to get lost.
Use Yelp's "multi-location management" software, they say... Oh well, there isn't one! The Yelp API only allows access to 3 reviews from each business through the official API, and those 3 reviews are not even the most recent, but "sorted by Yelp".
The remaining solution is to use a manual scraper, which kind of goes against "Yelp policy," but who cares. So far, we've found a website called unwrangle.com that lets you scrape reviews manually, but it produces results as an "API Response," and that's not very user-friendly.
What we're looking for:
1) Either an existing site that uses a similar "scraping" method to get ALL reviews from multiple business locations, with a user-friendly interface that allows us to easily track new reviews. Ideally with some automation features, like "regular scraping" too.
2) Or someone who can create such a site/software from scratch (if none exists).
Any advice would be greatly appreciated!
