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Xrumer , how is their help?

Discussion in 'Black Hat SEO Tools' started by whiteshark, Sep 13, 2010.

  1. whiteshark

    whiteshark Junior Member

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    i tried to ask them an presell question in two ways yesterday

    1. in the form in the site.
    2. in the email that in the site.
    no response so far . about 24 hours was passed !
    is it regular then working with them?
     
  2. coolfx35

    coolfx35 Regular Member

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    don't count on the support, because it's almost non-existence, use one of the forums

    search for botmaster forums
     
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  3. whiteshark

    whiteshark Junior Member

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    o.k. done.

    i get "awaiting activation....."

    home activation will be fast ;)
     
  4. whiteshark

    whiteshark Junior Member

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    i got response this "
    Unfortunately your registration at Botmaster Support Forum did not meet our membership requirements. Therefore your registration was deleted."

    is it so hard to ask them something ? very bad !!!
    do i do something wrong?
     
  5. nipester

    nipester Regular Member

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    Did you buy it yet? They only allow paid clients into those forums.
     
  6. n8800

    n8800 Regular Member

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    Contact them through icq.
     
  7. paincake

    paincake Power Member

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    There's an unofficial forum, you can try your luck there. Search g00gle for xrumer forum.
     
  8. whiteshark

    whiteshark Junior Member

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    it looks like bad idea ! because if i spend so much time to try reach them so hard is a bad idea ! what happen then i will have a problem and not presell questions ?
     
  9. coolfx35

    coolfx35 Regular Member

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    email this guy

    botmaster@ymail.com

    his name is alex

    Botmaster Alexander

    he usually answers within a day.
     
  10. paincake

    paincake Power Member

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    Sounds like an ad for BDSM services :spank:
     
  11. cooooookies

    cooooookies Senior Member

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    How is their help?

    Let me respond with a question: How is a nuclear war? :)

    But honestly, the help file IS helpful. Together with the botmaster forum, some external forums and some reading here, there should be no problem to understand how things are working.

     
  12. spamtastic

    spamtastic Newbie

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    Yup Alex hardly answers any presale questions and you will never get into the official forum until you buy the software. The forum there is ok but mostly a sea of unanswered questions. Getting slightly better lately with a few active newbies but that kinda like the blind leading the blind and the 'unofficial' forum hardly any better :p What you wanna know anyways? I will try and answer for you.
     
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  13. whiteshark

    whiteshark Junior Member

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    thanks a lot. he at the end helped me.
     
  14. mataff

    mataff Junior Member

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    Worst support on the face of the earth. If something goes wrong (anything) your SOL for days, weeks, possibly never getting a response. I just went through this after their last update and its been over 3 weeks I have yet to hear a response or resolution.
     
    Last edited: Sep 28, 2010