WTF is wrong with Payoneer ??!!

Ibeefaaa

Ibeefaaa

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Joined
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Yesterday I was expecting my Clickbank payment through Payoneer's US payment service and I didn't receive it
so today I contacted their Live Support ..

"....
Me: I didn't receive my payment from clickbank which was supposed to happen yesterday through direct deposit
Me: could you please help me with this ?
David: I appreciate your patience while I review your information.
Me: Sure, thank you.
David: Can I have the answer to your secure question: EDITED?
Me: EDITED
David: from the US payment service?
Me: yes
David: I see we cancelled your US payment service account
Me: Oh really ? Didn't receive any e-mail about this.
David: yes
David: sorry
Me: Can you please tell me why was canceled ?
David: compliance issues
....."


What the fuck is wrong with this company ? How can they be so unprofessional ?
 
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Contact their rep here at BHW
http://www.blackhatworld.com/blackhat-seo/members/158573-nissim-payoneer.html
 
Retards.

Just like other big companies.
 
@Ibeefaaa: If your US Payment Service was disabled, it may be related to some account activity or information provided. Unfortunately for security reasons our customer support representatives may not have access to specific information about such issues.

You can certainly request to have the issue reviewed; can you please submit an e-mail request here and then PM me your reference ID number (starts with LTK, will be sent to you in an auto reply once you submit the e-mail request)? Alternatively you can PM me your Payoneer account e-mail.
 
They also close your account without any notice if you haven't received any payments for a while. Yeah, they're pretty retarded if you ask me. Will never use them again.
 
If your account is inactive for an extended period of time we will not close it. Your Payoneer card will be disabled, mainly for security reasons, however you can sign in to your Payoneer online account at any time to re-enabled it automatically (free of charge).
 
Payoneer has one of the worst customer service. I got fed up with them long time ago and they take 3-5 days to answer a simple e-mail.
 
Common, Payoneer having not ideal (but who has?) support, but it's ok.
Maybe something was wrong or you ask somthing specific question, because in my experience 90% of questions are solving for not more 20 hours
 
For all the noobs attacking Payoneer. You don't have a clue. This is probably the company with best customer support out there. Just because you haven't bother to read their TOS it is not their fault.
This guy, Nissim, is even on this forum answering all the stupid questions for your conveniance.

They also close your account without any notice if you haven't received any payments for a while. Yeah, they're pretty retarded if you ask me. Will never use them again.
Click to expand...
Of course they're gonna close inactive account. You obviously never received any money on your account and why the hell would you need it?
 
I can second SkyrocketSEO, the support is amazing.

I've used their live chat several times and even the stupidest questions get answered within minutes, dunno what y'all are blabbering about.

Been using them for like four months now and have no idea how I could live without them, in fact I just came from the ATM with my Payoneer card and cannot be happier ;)
 
SkyrocketSEO said:
Haha, I know that feeling
Click to expand...
It's something that you simply cannot describe, it's a shame my local ATMs only let you withdraw so much money at once :D

I'd rep you but someone doesn't want me to:
3B3fv.png
 
Yeah I stick to paypal and payza..though they can be just as bad
 
Ibeefaaa said:
Yesterday I was expecting my Clickbank payment through Payoneer's US payment service and I didn't receive it
so today I contacted their Live Support ..

"....
Me: I didn't receive my payment from clickbank which was supposed to happen yesterday through direct deposit
Me: could you please help me with this ?
David: I appreciate your patience while I review your information.
Me: Sure, thank you.
David: Can I have the answer to your secure question: EDITED?
Me: EDITED
David: from the US payment service?
Me: yes
David: I see we cancelled your US payment service account
Me: Oh really ? Didn't receive any e-mail about this.
David: yes
David: sorry
Me: Can you please tell me why was canceled ?
David: compliance issues
....."


What the fuck is wrong with this company ? How can they be so unprofessional ?
Click to expand...
What happened at the end ? Did you get back your US Payment service account ?
 
onlineonly said:
Don't think we will answer since the thread is from 2013.
Click to expand...
That is true also. I am facing almost the similar issues and after googling I got this link and just made this reply. I am going to PM him.
 
you have to call them to get better support
livechat isnt all that with payoneer
that said they are an awesome company
 
Aedan said:
you have to call them to get better support
livechat isnt all that with payoneer
that said they are an awesome company
Click to expand...
Thanks for your suggestion. I already sent them a mail. Lets see what happened. If the issue remains unsolved, I need to re-open an account for USPS.
 
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