1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

WTF is wrong with Payoneer ??!!

Discussion in 'BlackHat Lounge' started by Ibeefaaa, Jul 4, 2013.

  1. Ibeefaaa

    Ibeefaaa Regular Member

    Joined:
    Apr 24, 2010
    Messages:
    365
    Likes Received:
    683
    Occupation:
    Part time IM and part time unemployed :))
    Location:
    Chasing the Smoosh !
    Yesterday I was expecting my Clickbank payment through Payoneer's US payment service and I didn't receive it
    so today I contacted their Live Support ..

    "....
    Me: I didn't receive my payment from clickbank which was supposed to happen yesterday through direct deposit
    Me: could you please help me with this ?
    David: I appreciate your patience while I review your information.
    Me: Sure, thank you.
    David: Can I have the answer to your secure question: EDITED?
    Me: EDITED
    David: from the US payment service?
    Me: yes
    David: I see we cancelled your US payment service account
    Me: Oh really ? Didn't receive any e-mail about this.
    David: yes
    David: sorry
    Me: Can you please tell me why was canceled ?
    David: compliance issues
    ....."


    What the fuck is wrong with this company ? How can they be so unprofessional ?
     
    • Thanks Thanks x 1
  2. balsagoth007

    balsagoth007 Elite Member

    Joined:
    Oct 30, 2010
    Messages:
    2,102
    Likes Received:
    1,378
    Occupation:
    Doctor
  3. Kimi

    Kimi BANNED BANNED

    Joined:
    Jan 21, 2008
    Messages:
    860
    Likes Received:
    2,472
    Retards.

    Just like other big companies.
     
  4. Nissim-Payoneer

    Nissim-Payoneer Registered Member

    Joined:
    Jan 25, 2011
    Messages:
    88
    Likes Received:
    101
    Occupation:
    Head of Community at Payoneer
    Home Page:
    @Ibeefaaa: If your US Payment Service was disabled, it may be related to some account activity or information provided. Unfortunately for security reasons our customer support representatives may not have access to specific information about such issues.

    You can certainly request to have the issue reviewed; can you please submit an e-mail request here and then PM me your reference ID number (starts with LTK, will be sent to you in an auto reply once you submit the e-mail request)? Alternatively you can PM me your Payoneer account e-mail.
     
  5. etmcl

    etmcl Regular Member

    Joined:
    May 3, 2008
    Messages:
    345
    Likes Received:
    54
    Why use payoneer it's full of shit
     
  6. dennisyu

    dennisyu Power Member

    Joined:
    Jan 9, 2010
    Messages:
    552
    Likes Received:
    170
    They also close your account without any notice if you haven't received any payments for a while. Yeah, they're pretty retarded if you ask me. Will never use them again.
     
  7. Nissim-Payoneer

    Nissim-Payoneer Registered Member

    Joined:
    Jan 25, 2011
    Messages:
    88
    Likes Received:
    101
    Occupation:
    Head of Community at Payoneer
    Home Page:
    If your account is inactive for an extended period of time we will not close it. Your Payoneer card will be disabled, mainly for security reasons, however you can sign in to your Payoneer online account at any time to re-enabled it automatically (free of charge).
     
  8. jtdoesit

    jtdoesit Junior Member

    Joined:
    Dec 3, 2012
    Messages:
    170
    Likes Received:
    74
    Did you use the service? My experience with Payoneer has so far been great. I'm sure OP's issue will be resolved soon.

     
  9. BacklinksRadar

    BacklinksRadar Junior Member

    Joined:
    Aug 30, 2010
    Messages:
    108
    Likes Received:
    12
    Payoneer has one of the worst customer service. I got fed up with them long time ago and they take 3-5 days to answer a simple e-mail.
     
  10. TrueLinks

    TrueLinks Newbie

    Joined:
    Jul 12, 2013
    Messages:
    11
    Likes Received:
    3
    Occupation:
    seo
    Location:
    LA
    Common, Payoneer having not ideal (but who has?) support, but it's ok.
    Maybe something was wrong or you ask somthing specific question, because in my experience 90% of questions are solving for not more 20 hours
     
  11. SkyrocketSEO

    SkyrocketSEO Jr. VIP Jr. VIP Premium Member

    Joined:
    Nov 5, 2012
    Messages:
    4,347
    Likes Received:
    11,257
    Occupation:
    travəlɪŋ
    Location:
    Aibres
    Home Page:
    For all the noobs attacking Payoneer. You don't have a clue. This is probably the company with best customer support out there. Just because you haven't bother to read their TOS it is not their fault.
    This guy, Nissim, is even on this forum answering all the stupid questions for your conveniance.

    Of course they're gonna close inactive account. You obviously never received any money on your account and why the hell would you need it?
     
    • Thanks Thanks x 1
  12. WhitePassion

    WhitePassion Elite Member

    Joined:
    Feb 6, 2012
    Messages:
    1,874
    Likes Received:
    1,652
    Occupation:
    Marketing Wizard
    Location:
    Location Independent
    I can second SkyrocketSEO, the support is amazing.

    I've used their live chat several times and even the stupidest questions get answered within minutes, dunno what y'all are blabbering about.

    Been using them for like four months now and have no idea how I could live without them, in fact I just came from the ATM with my Payoneer card and cannot be happier ;)
     
    • Thanks Thanks x 1
  13. SkyrocketSEO

    SkyrocketSEO Jr. VIP Jr. VIP Premium Member

    Joined:
    Nov 5, 2012
    Messages:
    4,347
    Likes Received:
    11,257
    Occupation:
    travəlɪŋ
    Location:
    Aibres
    Home Page:
    Haha, I know that feeling
     
    • Thanks Thanks x 2
  14. WhitePassion

    WhitePassion Elite Member

    Joined:
    Feb 6, 2012
    Messages:
    1,874
    Likes Received:
    1,652
    Occupation:
    Marketing Wizard
    Location:
    Location Independent
    It's something that you simply cannot describe, it's a shame my local ATMs only let you withdraw so much money at once :D

    I'd rep you but someone doesn't want me to:
    [​IMG]
     
  15. wahpah22

    wahpah22 Registered Member

    Joined:
    Jun 17, 2013
    Messages:
    62
    Likes Received:
    4
    Yeah I stick to paypal and payza..though they can be just as bad
     
  16. Aftub

    Aftub Newbie

    Joined:
    Mar 4, 2013
    Messages:
    1
    Likes Received:
    0
    What happened at the end ? Did you get back your US Payment service account ?
     
  17. onlineonly

    onlineonly Power Member

    Joined:
    Jul 27, 2014
    Messages:
    539
    Likes Received:
    249
    Location:
    online
    Don't think we will answer since the thread is from 2013.
     
  18. Aftub

    Aftub Newbie

    Joined:
    Mar 4, 2013
    Messages:
    1
    Likes Received:
    0
    That is true also. I am facing almost the similar issues and after googling I got this link and just made this reply. I am going to PM him.
     
  19. Aedan

    Aedan Regular Member

    Joined:
    Mar 12, 2012
    Messages:
    281
    Likes Received:
    38
    Occupation:
    S E O
    Location:
    stars of jupiter
    you have to call them to get better support
    livechat isnt all that with payoneer
    that said they are an awesome company
     
  20. Aftub

    Aftub Newbie

    Joined:
    Mar 4, 2013
    Messages:
    1
    Likes Received:
    0
    Thanks for your suggestion. I already sent them a mail. Lets see what happened. If the issue remains unsolved, I need to re-open an account for USPS.