[WP Help Needed] Can't Create Menu

Holzr · May 21, 2020

Hi all,

Not much luck searching on Google. I'm unable to create a menu on WP, either through customize or through appearance->menu. I've tried disabling plugins (all but elementor and elementor pro). Anyone run into this before? Hoping it's an easy fix, otherwise will probs. need to reinstall WP idk. WP/Web dev. isn't my strong point

Appreciate the help.

BBulldog · May 21, 2020

Have you tried switching to the default theme and then trying it? What happens when you try to create it?

Th3 Canadian 3h · May 21, 2020

There are a few click boxes at the bottom of the menu setup they will place the menu where you want it to go some of them don't have this setup and it needs to be done manually

Holzr · May 22, 2020

BBulldog said:
Have you tried switching to the default theme and then trying it? What happens when you try to create it?

Current theme is the stock 2017 theme atm. You think it's worth trying to switch to 2020? I'm worried about design/formatting. I guess I could export everything as elementor templates and add into new theme if it works. I build everything using Elementor Pro.

Th3 Canadian 3h said:
There are a few click boxes at the bottom of the menu setup they will place the menu where you want it to go some of them don't have this setup and it needs to be done manually

Here's a screenshot of menu settings. Entering new menu name and clicking create menu does nothing,

zippyants · May 22, 2020

Try in a different browser?

Holzr · May 22, 2020

zippyants said:
Try in a different browser?

Just tried incog. and Firefox no luck unfortunately.

zippyants · May 22, 2020

OK - so defo ALL plugins been deactivated to test??

Panther28 · May 22, 2020

As other people have said, you have to switch themes and try that, that's the only thing it could be, if yu haven't made any other changes.

Holzr · May 22, 2020

zippyants said:
OK - so defo ALL plugins been deactivated to test??

I've deactivated everything but Elementor/Pro. I don't want to lose progress. I'll create a backup and save page templates first then try disabling.

Dr. Reddit · May 22, 2020

Holzr said:
Here's a screenshot of menu settings. Entering new menu name and clicking create menu does nothing,

Did you write a menu name first and then click create menu? That should work. As per the screenshot everything looks normal to me.

zippyants · May 22, 2020

As others have said (and having tried to disable plugins and flush cache) and going off you image, theme you’re using doesn’t have any defined menu areas and changing theme (temporally) may have to be the way.

Mr Positive · May 22, 2020

Try using wp bakery it’s easier and should work

Holzr · May 22, 2020

Changed theme, no change, will disable all plugins and activate one by one next.

Holzr · May 22, 2020

Panther28 said:
As other people have said, you have to switch themes and try that, that's the only thing it could be, if yu haven't made any other changes.

zippyants said:
As others have said (and having tried to disable plugins and flush cache) and going off you image, theme you’re using doesn’t have any defined menu areas and changing theme (temporally) may have to be the way.

Just disabled everything and changed theme even tried in new browser. Still issues. I've got pages saved as templates so I'll probs create fresh WP install and start over.

Veil123 · May 22, 2020

Holzr said:
Just disabled everything and changed theme even tried in new browser. Still issues. I've got pages saved as templates so I'll probs create fresh WP install and start over.

Do you want a hand over TeamViewer/AnyDesk? If so, send me a PM.

Holzr · May 22, 2020

Veil123 said:
Do you want a hand over TeamViewer/AnyDesk? If so, send me a PM.

Thanks for the offer, everything is saved with templates so I think I'll do a fresh install as that won't take too long. It's a small local lead gen site so only a few pages luckily.

greydingo · May 22, 2020

You could set WP_DEBUG to true in your wp-config.php.

Then there would be a possibility you could get an error message to find out what is wrong.

Psh · May 22, 2020

Sometimes this weird shit works: Change your PHP version.

Do you have any cache/"speed" plugins installed?

greydingo · May 22, 2020

Yeah I suppose if he was running a new version of wordpress on an old version of php that could cause issues.

seotechlab · May 22, 2020

first of all try to uninstall theme second one is try with new wp

[WP Help Needed] Can't Create Menu

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