1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Would ebay allow this?

Discussion in 'Ebay' started by mfriedl1, Jun 27, 2010.

  1. mfriedl1

    mfriedl1 Regular Member

    Joined:
    Sep 12, 2007
    Messages:
    308
    Likes Received:
    13
    I was reading that if the winner of your auction backs out of the transaction you can open an "unpaid item" case to resolve the issue. That seems like it would be a cumbersome process, so as an alternative, I we wondering if they would let you offer the item to the next highest bidder for the price they bid for the item.

    I don't see a definitive answer on the ebay website, and I don't really want to ask them since it might cause them to "monitor" me.

    If anyone knows, I'd appreciate knowing the answer.

    thanks!
     
  2. incent

    incent Registered Member

    Joined:
    May 14, 2009
    Messages:
    99
    Likes Received:
    18
    Yep, you sure can. It's called "second chance offer". It will be on your options drop down next to your completed listing in My eBay.
     
  3. mfriedl1

    mfriedl1 Regular Member

    Joined:
    Sep 12, 2007
    Messages:
    308
    Likes Received:
    13
    OH cool...That was easy!!!

    Thanks.
     
  4. Gromered

    Gromered BANNED BANNED Premium Member

    Joined:
    Jun 20, 2010
    Messages:
    214
    Likes Received:
    73
    Yes they are allowing that :)
     
  5. topsytips

    topsytips Regular Member

    Joined:
    Aug 11, 2008
    Messages:
    334
    Likes Received:
    234
    Occupation:
    Self Employed
    Location:
    UK
    You really need to open an "unpaid item" if you want to get your eBay final selling fee back...otherwise you are going to end up paying twice.

    Also, the second chance offer is made at the bidders highest bid and not the final bid of the winner (hope that makes sense!!) - ACTUALLY, YOU SEEM TO HAVE GOT THAT ALREADY READING YOUR POST!!

    Finally, if you only have one item then you may be on dodgy ground until the "unpaid item" dispute has been resolved. If the winner subsequently pays then you should post them the item.

    My approach would be to open the dispute and email the second highest bidder to see if they are still interested in purchasing the item.

    As usual, nothing is simple for eBay sellers!!
     
    Last edited: Jun 28, 2010
  6. nathanabel

    nathanabel Newbie

    Joined:
    Jun 28, 2010
    Messages:
    18
    Likes Received:
    0
    I'm sure you can do that!
     
  7. bl4ck1ce

    bl4ck1ce Regular Member

    Joined:
    Oct 28, 2008
    Messages:
    234
    Likes Received:
    77
    Occupation:
    Web Design & Marketing
    Location:
    British Columbia, Canada
    eBay now offers a feature called Unpaid Item Assistant, which automates the opening and closing of non-paying bidder claims.. Once you activate it, if a buyer has not paid within 4 (or whatever you set it to..) days it opens a case and they contact the buyer to request payment... if the buyer still hasn't paid after 4 days (or whatever it's set to), the case is automatically closed and the buyer gets a strike on their account, and you get your fees refunded.

    I would caution against relisting an item or offering a second chance offer while this process is going on, unless you have multiple items for sale, as there's always a good chance that the buyer will change their mind and pay for it after all.

    Code:
    http://pages.ebay.com/help/sell/unpaid-item-assistant.html
     
  8. timshady

    timshady Junior Member

    Joined:
    Jul 29, 2010
    Messages:
    154
    Likes Received:
    27
    Location:
    The 305
    Home Page:
    Could not have said it better. Was going to say just that, but you beat me to it. Good advice. (I eBay a lot too)
     
    • Thanks Thanks x 1
  9. maine101

    maine101 Registered Member

    Joined:
    Jul 29, 2010
    Messages:
    81
    Likes Received:
    6
    Agreed