Chat InformationThank you for contacting support. Please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we'll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you. Please hold for the next available operator to respond. Chat InformationYou are now chatting with 'Fatcow hosting the worst hosting company ever!' Fatcow hosting the worst hosting company ever!: Hi me. My name is Rita, how are you today? me: some of my websites are missing Redacted.com**** Redacted.com Redacted.com**** Redacted.com*** Redacted.com*** me: HEKLLLO? Fatcow hosting the worst hosting company ever!: All the above domains are under 'me'. me: Im getting angrier by the second me: yes yes fucker yes me: go to the domains?] me: why is there a prompt telling me to install wordpress? me: they were there yesterday Fatcow hosting the worst hosting company ever!: I apologize for any inconvenience this has caused you. me: i dont need your apology Fatcow hosting the worst hosting company ever!: May I place you on hold while I review your account and get back to you within 3 or 4 minutes? me: i need this fixed right fucking now me: ya go find someone that has a motherfucking clue [A large amount of time passes] me: DING DONG me: HELLO? me: You need to fix my shit in a hurry me: and I want a service credit me: you should be giving me my money back for this shit me: I'm going to smoke a cigarette and try to calm down Fatcow hosting the worst hosting company ever!: Thank you for holding. Fatcow hosting the worst hosting company ever!: Since you have exceeded the Query limit/concurrent connections, you are receiving the installation page. Fatcow hosting the worst hosting company ever!: You need to make necessary changes to the website and make sure that your website will not exceed the MySQL query limit. You can wait for one to two hours so that the query limit will reset and your website will work. me: query limit? me: I have unfuckin limited hosting me: I dont have a query limit me: fix it now Fatcow hosting the worst hosting company ever!: You are on the shared platform. me: this company fucking sucks dead donkey balls Fatcow hosting the worst hosting company ever!: You can increase the MySQL query limit to 150000 queries per hour by paying $20.00 per month. me: all you sell is shared hosting me: define the word unlimited you stink [insulted her heritage] shit bag me: define it me: what is my limit now? me: what is my limit now me: I know I am already at my personal limit with your company me: but what is my hourly sql limit me: or whatever the shit you are spewing is me: hello? Fatcow hosting the worst hosting company ever!: The maximum number of database queries per user is 75,000/hr. me: so your saying I got 75,000 hits in the last hour? me: unless someone is DDOSing me that is impossible me: hello? Fatcow hosting the worst hosting company ever!: You need to make necessary changes to the website and make sure that your website will not exceed the MySQL query limit. me: no motherfucker me: i need to find a new fucking hosting company in a hurry me: you pieces of shit have fucked me for the last motherfucking time me: how many hits have my sites gotten in the last hour? Fatcow hosting the worst hosting company ever!: It is not the hits. me: do you know how unlikely it is that I have had 75,000 sql queries in an hour? Fatcow hosting the worst hosting company ever!: I am referring to the query limits. me: how would it be possible my stinky friend that I quiered my sql database 75,000 times in an hour? me: how? me: tell me how? me: tell me tell me tell me me: can you answer my question? Fatcow hosting the worst hosting company ever!: In order to learn more about querying the MySQL database, please refer the link: me: wow Fatcow hosting the worst hosting company ever!: http://www.fatcow.com/knowledgebase/beta/article.bml?ArticleID=608 me: i fucking hate this company me: I want you to know I am a member of an internet forum with 130,000 members and I am going to make sure every single member knows that fatcow hosting is the worst!!!!!!!!!!!!!!!! After this conversation online with tech support I had 2 follow up conversations via phone with their tech support. The first conversation I admitedly was extremely angry and the call ended quickly as I hurled insults at the tech staff. I realise now that this is silly but when you are in the middle of running an adwords campaign and the site you are funneling the traffic to goes down because of some preset limit on an "unlimited" hosting package it's enough to make you crawl out of your skin! Maybe they shouldn't oversell their servers to the extent that they do? At the time I am wrting this according to Domain tools the server my pages are hosted on (220.127.116.11) is hosting 8,089 websites. Even for shared hosting this is a bit unusual. My next call went beter as I cooled off a while before calling. I spoke with a young man named "Eric" who agreed to cancel my account and refund me $57.75 and give me 24-48 hours to back everything up. The young man "Eric" said he was waving the $35.00 early termination fee. He said that my financial institution should refund my money within 7-14 days. He refused to give me his last name or any operator number and said "I'm the only Eric that works here" After all the bad experiences I had in the past with Fatcow hosting inc. I fully expect to not be refunded the quoted amount in a the specified 7-14 days and have to fight them for it. Why would not being their customer be any easier than being thier customer? Fatcow is owned by " The Endurance International group" of 70 Blanchard rd. in Burlington Ma. 01803. I am sure they will "endure" without me as their customer. Just as I have had to endure being their customer. If you want quality hosting without hidden limits I can not recomend Fat Cow hosting!