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wordpress installation to hostgator question

Discussion in 'BlackHat Lounge' started by RedQueen, Nov 26, 2012.

  1. RedQueen

    RedQueen Jr. VIP Jr. VIP Premium Member

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    hi

    Im pretty mad right now
    I bought domain name in name.com
    hosting on hostgator
    and installed wordpress
    changing hosting servers on name.com

    but I got mad when every time I refresh my site it directly go to portal
    then I refresh my site again it back to wordpress then after I edit some banner and
    refreshes again it goes to portal domain

    what kind of annoying

    I have question how many hours or minutes do you wait after uploading banner
    or changing themes on wordpress

    Im annoyed on my site portal

    any advice or It has something wrong with the domain or the hosting


    Advice really appreciated

    thanks
     
  2. shurk

    shurk Junior Member

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    RedQueen,

    Do you have 2 files in the root directory called index.* ? (Please note that the * is a wildcard, it could have the extension .htm .html .php etc.)

    It sounds like the 'default' index file is still present, and the webserver doesn't know which to serve.
     
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  3. RedQueen

    RedQueen Jr. VIP Jr. VIP Premium Member

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    hi sir

    yes I think Its still on default
    how will I edit it
    and what should I replace?

    thanks
     
  4. The Scarlet Pimp

    The Scarlet Pimp Jr. VIP Jr. VIP Premium Member

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    delete the default index file.
     
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  5. RedQueen

    RedQueen Jr. VIP Jr. VIP Premium Member

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    I already deleted using filezilla
    still on portal domain

    please help
     
  6. MachineLord

    MachineLord Supreme Member

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    just go on fiverr and find someone to help you, i had same problem..payed 5 bucks to dood, no risk and it was solved.
     
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  7. RedQueen

    RedQueen Jr. VIP Jr. VIP Premium Member

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    im planning to delete the wordpress file on public html and install it again

    I try to delete using fantastico its done easily
    when I check it on filezille the wordpress file is still there

    I was really confuse
     
  8. soothsayerpg

    soothsayerpg Power Member

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    Just ask for their technical support, i'm sure they'll solve your problem in just minutes plus with no cost. They have a good customer support and fast response.
     
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  9. RedQueen

    RedQueen Jr. VIP Jr. VIP Premium Member

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    yes I will do that now cause its all lost
    I delete the wordpress on public html using filezilla
    then I can't install it on fantastico
    it having error
     
  10. RedQueen

    RedQueen Jr. VIP Jr. VIP Premium Member

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    The installation can not be completed:

    - You cannot install more than one script in the root directory of a domain.

    this are the errors on fantastico
     
  11. shurk

    shurk Junior Member

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    Talk to your host's tech support mate. They are in the best position to advise.

    Just tell them exactly what you are trying to achieve and they will help you.
     
  12. MafiaBoss

    MafiaBoss Elite Member

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    some time less than hour some time you have to wait more than 24 hours but it works be patient mate :)
     
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  13. RedQueen

    RedQueen Jr. VIP Jr. VIP Premium Member

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    already fixed the hostgator agent they were easy to communicate
    but I waited 30 minutes to get chat started and its now all fixed
     
  14. Ebcompany

    Ebcompany Registered Member

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    you have to delete the mysql database in the root if you did a self install and then want to try Fantastico to reinstall the script in the root
     
  15. eddie_v

    eddie_v Junior Member

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    hostgator tech support is too good. i have tried other hosting as well but nothing compares to the support available at host gator
     
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  16. RedQueen

    RedQueen Jr. VIP Jr. VIP Premium Member

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    yes they are easy to communicate