I'll occasionally have a client asking for a "quick chat over Skype", or a potential customer requesting we go through their requirements over Skype. The freelancer section on BHW often has people wanting to do this. And I politely refuse. Skype is an unproductive waste of time in my opinion. To be more blunt: "time is money". Skype encourages a whole host of time wasting with it's instant messaging nonsense and and often crappy call quality (in my part of the world). My reasoning is this: In my line of work, I like to have a specific list of things to do. I request that all clients email me instead of Skyping me. I don't want to have to scroll through lines and lines of chat, or encourage a "by the way, can you quickly do this extra thing" opportunity, which will present itself as often as possible. I want to have a clear understanding between the client and myself that I'm charging for A, B and C, and nothing more. In this case, Skype could fall into the "more" category, as I could be spending this time working, instead of taking double the amount of time waiting for the client to think of little extra jobs that will "only take a minute". Skype also encourages a sort of "standby butler" type of environment, myself being the butler in this case. As soon as my status shows "Online", it means I'm free to chat, in the clients eyes. Obviously I don't have any other clients, and obviously my time should be devoted solely to talking to this particular client about my week, in an attempt to make the clients next request seem like a friendly little favour that I don't need to charge for. tl;dr: Skype is a waste of time. Remember to charge for all out of scope work, no matter how minor. South African internet sucks.