I am a new member. I apologize if this has been asked before. I am currently doing ORM meeting clients offline, all small business in the human resources field (employment and resume services). If a 100% online resume service has a bad rep, they may as well close shop today. Their clients always check them up on Google. Always. If they have a unique name unlike anyone else's, they are guaranteed to be on page 1 of Google search results if there's a report on Ripoffreport. Other review sites like Pissed Consumer and Scambook don't seem to make it to page 1 for long, if at all. I plan to cold call from now on. Which industries (preferably small business such as the aforementioned) would be in the most need of ORM? Thank you for welcoming me into the community.