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What I can do with this client?

Discussion in 'BlackHat Lounge' started by auuuu, Apr 19, 2015.

  1. auuuu

    auuuu Elite Member

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    Short background:

    I contacted a local activity to work with them buy creating a website + local SEO.
    They were waiting also for other quotes from other agency, so they say to send them a preview of the website (with ecommerce) and then to wait so they can check all the works and choose one of them.

    that happened 3 weeks ago. Now I'm still waiting for their answer but I believe that my work was useless. What I should do? Send them an email asking for updates or wait since they probably still looking for more quotes to choose what they fit their needs?

    We haven't talked about $$$, just about the design of the website.

    Any suggestion? :(
     
  2. UptonGoodwin

    UptonGoodwin Power Member

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    The other guy probably gave them a solid quote and they went with it.
     
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  3. jazzc

    jazzc Moderator Staff Member Moderator Jr. VIP

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    You learned the lesson of not working for free. Now, time to get clients :)
     
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  4. sergey007

    sergey007 Jr. VIP Jr. VIP

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    I would write them an email asking for updates. At least you will know that they chose another agency.
     
  5. coitza

    coitza Jr. VIP Jr. VIP Premium Member

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    Never hurts to ask for an update, I'd definitely do that if I were you, don't sound too desperate like they are the only clients you're waiting on, instead try to ask them like you also have other sites to build and you want to know how to schedule everything.
     
  6. auuuu

    auuuu Elite Member

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    Thanks a lot for the feedbacks.

    Just sent them an email asking if they have received all the quotes and decided who to work with, let's see. In the meantime I'm looking for new clients.

    Yeah, maybe since I don't give them a "solid" quote they was doubters. The next time, I'll send them also a detailed quote.
     
  7. guru5050

    guru5050 Newbie

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    Never work without a deposit.
     
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  8. ezine.writer

    ezine.writer Jr. VIP Jr. VIP Premium Member

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    Dont get disappointed, this is a battlefield. Start innovating new ways and clients will come to you.

    Best Of Luck!
     
  9. Andrew Scherer

    Andrew Scherer Jr. VIP Jr. VIP Premium Member

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    You mentioned they're a client but technically they're just a prospect.

    They might not even had picked anyone yet, maybe just lagging on everyone, who knows.
     
  10. srb888

    srb888 Elite Member

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    Give a pro sounding call and be positive when you talk. Plan what to talk beforehand.


    When you doubt, you are building blocks which only you can break... better rebuild your though process now than never. Reframe your mindset.
     
    Last edited: Apr 20, 2015
  11. SEOking222

    SEOking222 Jr. VIP Jr. VIP

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  12. auuuu

    auuuu Elite Member

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    So...after 100 excuses, seems that now isn't the right moment for a website, that what they told me.

    Lesson learned: go always straight to the point. With quote too.

    Actually it was just a prospect yeah, not a client (sorry for the mistake). I decided myself to build the website, since I would have used it as portfolio too.

    No big loss anyway, I've sent another prospect with quote to another client. Local activites are endless and before hit the jackpot I'm ok to find some roadblocks.

    I'm just up set for the time that I'm lost following their needs, but I'll get my pay back :)
     
  13. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

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    You may have missed "Striking while the iron was hot" waiting the 3 weeks.

    I would have waited maybe 3 days, not weeks. He was interested to get a site and you want to close a guy like that in days or he could cool off and lose the sense of urgency.
     
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  14. acces48

    acces48 Newbie

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    can't do any thing with out $$.
     
  15. auuuu

    auuuu Elite Member

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    exactly, another mistake was waiting too many days. Now I've builded another website, a cheap one (need fast money), but soon I'll write down few reminders to not lose clients and to get leads :) Maybe I'll try to contact some members here that sell websites to get how to manage all the things!
     
  16. archon10

    archon10 BANNED BANNED

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    This is what happens when you work for free. This is the point I was trying to make in t0mmy's thread where he was saying he put up a website for his friend and the friend later paid him. Normally, the OP's story is what happens.

    OP, I do tons of proposals and you'll get a lot of NO before you get a YES.

    I sometimes get people who sit on their asses for so long that I get booked and I have to tell them I'm busy. Never just bid on one gig and wait around even if you feel like you're the one. I've been totally disappointed in jobs that I thought I had and the asshole buyer went with someone else. It's just the name of the game.

    Put in your bid, and move on to the next proposal. Don't let 1 guy who hasn't given you any money yet take too much of your time. People will want to ask you questions, talk to you, call you, email you, send you documents to look at, blah blah blah. Give them about 30 minutes of your time and move on to the next guy who is ready to go.

    Also, avoid skype. Total time sink with people always just trying to ask you quick questions.
     
  17. genosse

    genosse Junior Member

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    A couple of thoughts here:

    1. One thing to remember when selling a service is that while the deal may be a large priority for you, it could be an afterthought for your prospect. Keep a solid follow-up schedule, but don't try to force their hand or you may become annoying.

    2. Build a portfolio, rather than making "samples" for individual clients. This saves you from doing any work for pay, and allows you to turn the conversation to more profitable avenues (more on 3).

    3. If they push for a sample to compare against other offers, like in this situation, position yourself as a custom solution. Get to know their individual needs, wants, likes, dislikes, etc. Show them some of your work. Your end-game here is to be seen more as a piece of their team, than as an outside vendor selling a product that's essentially the same as everyone else's.
     
  18. auuuu

    auuuu Elite Member

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    Thanks a lot guys, very helpful :)
     
  19. EverestOnline

    EverestOnline Junior Member

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    OP, I love your attitude. You didn't let that setback get you down :)

    Charge everything that happened to experience and remember the lessons that came with it. I agree with coitza. No matter how desperate you are for a client, don't let it show. There are other fishes in the sea. Good luck to your future endeavors!