I mean, I don't want to put the person on a shitlist as I feel like they didn't maliciously do something wrong to a site, but they definitely pretended as if they knew what they were doing and completely and totally dropped the fucking ball. Like, without apology even. I bought a service from someone on here this last week and they did the absolute worst job I have ever seen with a social networking service, to the point that it basically ruined the intended target. They have a few stars in their profile, they seemed legit, they talked like they have done this before in multiple posts on the forum, and then when it came down to doing it they had little to no ability to give the results they stated they could give. So I guess what I am really asking is, what do you do when the person is just really inept at what they do and not maliciously trying to defraud anyone, but instead just really fucking suck at marketing/SEO? Do they still go into the shitlist with screencaps of your convos, or should you just warn people you see buying things from them via PM?