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Weird PayPal Limitation?

Discussion in 'Ebay' started by Casio, Jun 12, 2015.

  1. Casio

    Casio Registered Member

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    Hi all the expert out there,

    I have been using PayPal for 7 years without any problem. I dont use it in eBay. I use it on my retail website to collect payment.

    Yesterday I got an email from PayPal saying that my account is limited.

    "Your PayPal account has been permanently limited because some of your recent transaction violated our User Agreement and Acceptable Use Policy, both of which you agreed to when signing up for your PayPal account."

    ...and this limitation cannot be appealed.

    I just collect payment as usual when customer checkout from my website. How do I violated the policy? I really don't understand. I go to the resolution centre, nothing that. Something like my account is locked up and cannot be use anymore.

    Anyone facing this kind of problem as well?

    Capture3.jpg Capture1.jpg

    Regards,
    Casio
     
  2. goodperson

    goodperson Elite Member

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    I also met situation the same you. They limit our account anytime they doubt without any reasons. Maybe you should make another paypal account.
     
  3. Casio

    Casio Registered Member

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    Seriously?! This is the way PayPal treat their seller ? oh my god. Do you think I can withdraw my balance after 6 month ? Such a ridiculous limitation.
     
  4. santhu

    santhu Power Member

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    Wow Its really weird.
    "This limitation cannot be appealed " WTF.

    Have you tried to call the paypal customer support..?
     
  5. Vesania

    Vesania Regular Member

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    No appeal, no chance. Move on and create a new account. Something you did must have warranted a permanent limitation.
     
  6. donenvy

    donenvy Junior Member

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    yeah paypal are notorious for things like that
     
  7. topspot

    topspot Newbie

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    I know people who have had their accounts limited before due to large sums of money being moved but that is while paypal check that nothing shady is goijng on and they lift it. But to slap that on your account without any real reason is crazy, you should at least be able to get your funds out, contact support and try find out why they did it.
     
  8. sudhertec

    sudhertec Jr. VIP Jr. VIP

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    I have 2 accounts permanently limited without any reason. You need to wait for 180 days to withdraw funds,
     
  9. archon10

    archon10 BANNED BANNED

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    Is this a business account? This is really weird. You didn't put PayPal on anything illegal or suspicious did you?

    I would call them. Not even a chance to send in documentation? That's really weird.
     
  10. AMM26

    AMM26 Newbie

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    180 days? Time is precious. Paypal is ridiculous sometimes.
     
  11. AuctionEssistance

    AuctionEssistance Junior Member

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    PayPal will never tell you why you got limited. They give you general statements on the limitation so it is best not put much weight on it.

    In this case, we have the same issue. If you are accepting the payments directly from your website and you have had previous accounts limited before, then the domain ends up getting blacklisted which further causes issues with accepting payments.

    If there is a way for your customers to send payment without checking out through your website, it would cause less issues.
     
  12. wpbacklinks

    wpbacklinks Elite Member

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    what are you selling?
     
  13. Soulcrusher455

    Soulcrusher455 Newbie

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    just open a new account