Website Issue!

I

itsromanorc

Power Member

Apr 20, 2013

707

100

• Jul 28, 2015

• #1

When I try going to my website it just keeps saying "service unavailable " etc.

I might have to switch servers (i'm using a free one) . Sadly I can't even access the "wp-admin" so how do go about getting all my design, content etc?

 

G

giovanni81

Newbie

Nov 12, 2014

20

7

• Jul 28, 2015

• #2

if your server is not working there is little you can do.
Try to see if you can reach it through FTP, there's a chance only the webserver is down.
I'm assuming you are using an hosting and not a private server (vps or dedicated).

 

C

CarloTav

Junior Member

Jun 19, 2015

120

13

• Jul 29, 2015

• #3

Nothing you can do, especially since its free your screwed if you lost your files in the process. Just hope that didn't happen, and as soon as its back make a backup.

 

I

itsromanorc

Power Member

Apr 20, 2013

707

100

• Jul 29, 2015
• Thread Starter Thread Starter

• #4

It's been down for 2 days now :/

My other site works and it's using the same host.

If I am able to access the FTP, how would I set up the site again on a new server with those files?

 

SoccerLover

Elite Member

Jun 12, 2014

5,007

2,773

• Jul 29, 2015

• #5

Try to contact support once.
They can provide a solution, maybe you've exceeded the quota limit or bandwidth.

PS : I'm just mentioning about the service unavailable priorities.

 

Y Not Hub

Regular Member

Jul 31, 2014

423

113

• Jul 30, 2015

• #6

Contact with support mate. that is best way.

 

goldentreasure

Junior Member

May 17, 2015

110

13

• Jul 30, 2015

• #7

PM me, I will help you.

 

Aty

Elite Member

Jan 27, 2011

7,631

5,301

• Jul 30, 2015

• #8

Lesson learned: Never use free hosting again.

 

I

itsromanorc

Power Member

Apr 20, 2013

707

100

• Aug 3, 2015
• Thread Starter Thread Starter

• #9

Im using 5freehosting, i tried contacting support but it says not for "free" accounts but they don't offer paid accounts???

Not sure what to do right now, actually stressed out

 

B

bermanHost

Regular Member

Aug 19, 2014

478

41

• Sep 9, 2015

• #10

Only way is to contact the hosting provider and ask them to make it active till you take backup of all the required files and move it to another server.

 

J

jackie2011ws

BANNED

Jun 2, 2013

31

3

• Sep 22, 2015

• #11

Yes, I bet you can only contact staff for help in this case.
Normally it's not supposed to happen.

Good luck!

 

B

bermanHost

Regular Member

Aug 19, 2014

478

41

• Oct 14, 2015

• #12

Try having a habit of having backup in some other server. So even if one fails you can safely restore the backup files and start working with it.