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Website Issue!

Discussion in 'Web Hosting' started by itsromanorc, Jul 28, 2015.

  1. itsromanorc

    itsromanorc Regular Member

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    When I try going to my website it just keeps saying "service unavailable " etc.

    I might have to switch servers (i'm using a free one) . Sadly I can't even access the "wp-admin" so how do go about getting all my design, content etc?
     
  2. giovanni81

    giovanni81 Newbie

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    if your server is not working there is little you can do.
    Try to see if you can reach it through FTP, there's a chance only the webserver is down.
    I'm assuming you are using an hosting and not a private server (vps or dedicated).
     
  3. CarloTav

    CarloTav Junior Member

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    Nothing you can do, especially since its free your screwed if you lost your files in the process. Just hope that didn't happen, and as soon as its back make a backup.
     
  4. itsromanorc

    itsromanorc Regular Member

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    It's been down for 2 days now :/

    My other site works and it's using the same host.

    If I am able to access the FTP, how would I set up the site again on a new server with those files?
     
  5. soccerlover

    soccerlover Jr. VIP Jr. VIP

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    Try to contact support once.
    They can provide a solution, maybe you've exceeded the quota limit or bandwidth.

    PS : I'm just mentioning about the service unavailable priorities.
     
  6. Y Not Hub

    Y Not Hub Regular Member

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    Contact with support mate. that is best way.:)
     
  7. goldentreasure

    goldentreasure Junior Member

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    PM me, I will help you.
     
  8. Aty

    Aty Jr. VIP Jr. VIP

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  9. itsromanorc

    itsromanorc Regular Member

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    Im using 5freehosting, i tried contacting support but it says not for "free" accounts but they don't offer paid accounts???

    Not sure what to do right now, actually stressed out
     
  10. bermanHost

    bermanHost Regular Member

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    Only way is to contact the hosting provider and ask them to make it active till you take backup of all the required files and move it to another server.
     
  11. jackie2011ws

    jackie2011ws Newbie

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    Yes, I bet you can only contact staff for help in this case.
    Normally it's not supposed to happen.

    Good luck!
     
  12. bermanHost

    bermanHost Regular Member

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    Try having a habit of having backup in some other server. So even if one fails you can safely restore the backup files and start working with it.