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Watch out for Doteasy.com!

Discussion in 'Domain Names & Parking' started by Junkfood00, Feb 22, 2012.

  1. Junkfood00

    Junkfood00 Elite Member

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    I don't think it's appropriate to shitlist them as it's a mistake of mine but a few months ago I registered a domain with doteasy.com which I regret. I registered the domain and entered fake details for the WHOIS, the domain is for testing purposes hence the low paid attention. I haven't accessed the website in a while and now I have forgot my password. I tried resetting the password but I never got any email, then I knew that they go by the WHOIS rather the customer data. I contacted the support and they are unwilling to help! Do not go with them, they also have a sucky control panel, you better off with godaddy or namecheap.
     
  2. KraftyKyle

    KraftyKyle Jr. Executive VIP Jr. VIP Premium Member

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    So you put all the wrong information when purchasing the domain, don't use it for an extended amount of time, and then get pissed at them because you forgot your info? Hmmm...
     
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  3. Junkfood00

    Junkfood00 Elite Member

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    That's right. My fault that I signed up with them. Always godaddy. But not that I care much about the domain, it's just a few bucks..
     
  4. krzysiekz

    krzysiekz Senior Member

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    I think you'd have trouble trying to get ownership of any domain, no matter which registrar, if you forgot all of your details... just saying.
     
  5. Mountaineer

    Mountaineer Senior Member

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    Usually password reset requests are sent to email (either on registrar account or domain whois). So you used wrong email too in whois?
     
  6. Junkfood00

    Junkfood00 Elite Member

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    Since the domain is for development/testing purposes, I entered random data in the WHOIS fields. No one would need to contact me so..
     
  7. lethbridge

    lethbridge Junior Member

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    Ya that is terrible customer service for not giving the domain password and access out to someone who cannot prove they own it.

    Are you seriously that fucktarded that you think this problem is their fault?

    I got about 200 domains registered with Doteasy. They have some serious deficiencies and problems with that company, and I have numerous disputes and conversations with their support. However, in this case you are clearly too fucking dumb to be on the internet
     
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  8. jdog37

    jdog37 Power Member

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    Well why not check the whois data and see what email you used. If it is yahoo or gmail or something and is fake, go create that email account and get them to resend the login details.
     
  9. Junkfood00

    Junkfood00 Elite Member

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    You have been reported for the vulgar language. I'm not blaming the domain registrar but just warning others what might happen if they do the same and I believe many people here don't enter their real details. The support is also unwilling to help, they don't even allow me to proof with the CC I used.
     
  10. peterv1985

    peterv1985 Newbie

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    never heard of it
     
  11. We Go

    We Go Junior Member

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    I am considering a WP site with them .. can you be more specific? I am doing my first site so dont need problems I can avoid
     
  12. newbie191

    newbie191 Newbie

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    Your title clearly sounds like you ARE blaming the domain registrar. I clicked on this thread to read a scam report about doteasy.com.


    I think you are wrong again. People do enter their real details and in case they want to keep their real details secret they use this neat little tool known as domain privacy.

    They are doing the right thing. You could be someone with a stolen credit card.
     
  13. MarkWW

    MarkWW Regular Member UnGagged Attendee

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    I don't see a reason for attacking OP.

    A domain registrar should retrieve domain data using the email you used while signing up, not the one appearing on the whois.
    Second, they should do an owner verification (by sending them a scanned copy of the credit card used, along with an ID).

    And to the guy who said OP could be using someone else's credit card: can't be, because prior this happening the registrar would have shut his account for credit card fraud.
     
  14. arsaltheman

    arsaltheman Power Member

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    This is inappropriate...
    they should use your main data, not from whois...

    Actually, it will no be...maybe they are lying or so...!
     
  15. stevenkaty

    stevenkaty Newbie

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    A domain registrar should retrieve domain data using the email you used while signing up, not the one appearing on the whois.
    Second, they should do an owner verification (by sending them a scanned copy of the credit card used, along with an ID).I like the Monster Beats MIXR.monsterbeatssalesoff.
     
  16. Junkfood00

    Junkfood00 Elite Member

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    The thing with the shitty registrar I mentioned in the original post is that they were unwilling to help me access the domain. They go by WHOIS data rather than the account details which would've sucked if I had admin@mydomain.com. I used a credit card and I think I had it removed from their system. I'm using Namecheap now, they have free/cheap WHOIS masking service and it's all good.
     
  17. blackberry

    blackberry Power Member

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    Why do you have so many domains with them if their customer service sucks and other deficiencies?