Warning for existing 1and1 customers. Apparently it's incredibly easy to hack a 1and1 account, which is completely outside of your control. Here's my experience. I hosted a reasonably high profile IT security site (oh the irony) on a dedicated server at 1and1. I put it up for sale on flippa for a few K and that's when the trouble started. After I'd disclosed the size of the email list and traffic, I imagine people saw the value in the site and the idea of stealing became quite attractive. I logged into my 1and1 control panel one evening to see my account email address had changed to a completely new hotmail address. Concerned I browsed around my settings to see a subdomain added to external hosting which was hosting an entire duplicate of my site, database included. WTF! Shortly after that I was kicked out of my 1and1 account and unable to get back in. I phoned up 1and1 customer support for an explanation and to get back into my account. I was told to fill out a form and wait 72 hours. It wasn't until the next day I was allowed to speak with technical support member who could understand English and wasn't based in the Philippines. Turns out they had got access by the following: 1and1: ?Hi, how can I help?? Hacker: ?Hello, I'm Dan I've forgotten my email address, customer number, password and home address. Can you change my account to these new details please? 1and1: ?Not without ID.? Hacker: ?Ok, here is a photoshopped drivers license.? 1and1: ?Thank you. Details updated!? It is THAT simple to get access to an account at 1and1. Thanks to that a website worth a few thousand is now stolen, duplicated and completely devalued. It took me 2 days to regain access to my own server. There seemed to be no concern from any customer support person in 1and1, replying to my emails with unhelpful cookie-cutter FAQ's. Thought I would share my story as it'll certainly be something to take into account if you've got similar high profile sites with 1and1. Imagine if a competitor did that to your account and you lost all your websites overnight. Now in the processing of suing via small claims, we shall see how that goes.