For the record, I tried to open a shitlist thread yesterday but it didn't go through, I took the time out of my day to take screenshots and write it. Since we are discussing it here I will rewrite everything as well.
It's funny how you play the victim when you are the one stealing money from me. You insist on me to register on your website and open a ticket to get a working account which is way after the fact of the initial sale.
You get all in your feelings because I don't want to continue to do business with someone who treats customers with no respect. I've reached my breaking point with you and just want a refund.
Here goes,
On January 7, 2021 I purchased an account from you. You said you would deliver in 1-24 hours. I waited till January 9th to follow up even though you said 1-24 hours. I gave you the benefit of the doubt. (Screenshot: “01 - ordered on 7th waited till 9th to follow up”)
Still, after you delivered the account 2 days later, you told me I had to wait 7 days to use it or till the dummy ads spend $5-$15 dollars (which it never did)
(screenshot: “02 - dummy ads 7 days wait”)
After that, still giving you the benefit of the doubt, I waited 9 days just to give it some extra time.
This was on Tuesday, January 19, 2021. On Thursday, January 21, 2021, I asked for a refund.
On the 9th day, the account was not working.
I followed up and you ignored me, that’s when I asked for a refund. (screenshot: “03 - 9 days (january 19 2021))
You then get back to me on Saturday, January 23, 2019. I tell you that I can’t connect and to please send me a refund.
That’s when you pop off with your attitude on “did I read anything?”
At this point, I was already asking for a refund but that sealed the deal with me to not want to continuing doing business with you.
At this point, I don’t want another non-working account. I want my money back.
I gave you more than enough time. (screenshot: “04 - please just send a refund”)
Then, when I continue to ask you for a refund because at this point I don’t want to do business with you, you play the victim when I said that I didn’t want to have to go to the bank to get my money.
I was hoping to resolve the issue in a professional manner. (screenshot: “05 - playing victim after saying I don't want to have to go to the bank to get a refund”)
After going back and forth with you, you then tell me that I am “ordering” you and “I don’t give orders from anyone” then proceed to continue to give your sad story about you being in the hospital.
You ignored the fact that I told you I don’t want to do business with you and want a refund.
You even said it yourself “I can simply ignore you too” because I didn’t want to get delivered another non-working account and just wanted a refund.
So am I wrong for asking for a refund? Who would want to do business with someone that acts that way?
I want people to see this so they know what to expect when they decide to purchase a service from you. You give BHW a bad name. Sellers like yourself don't deserve a chance to be stealing from other BHW members.
As far as I am concerned, at this point, you're stealing until I get my refund.