UstaUser - Not delivering service, non-responsive

Status
Not open for further replies.
As i see to many complain for him ... check the screen how he speak with customer after 9 days waiting he tell me im spamming and crying wtf
That's how he talks to everyone. He's uneducated.

"So just stop crying like a little baby and wait.
Plus, you need to go to get help, your family and friends must have lots of big problems because of you. Go and see a therapist."

I tell you: his goal was to steal some money fast, he never intended to provide a quality service.
 
For the record, I tried to open a shitlist thread yesterday but it didn't go through, I took the time out of my day to take screenshots and write it. Since we are discussing it here I will rewrite everything as well.

It's funny how you play the victim when you are the one stealing money from me. You insist on me to register on your website and open a ticket to get a working account which is way after the fact of the initial sale.

You get all in your feelings because I don't want to continue to do business with someone who treats customers with no respect. I've reached my breaking point with you and just want a refund.

Here goes,

On January 7, 2021 I purchased an account from you. You said you would deliver in 1-24 hours. I waited till January 9th to follow up even though you said 1-24 hours. I gave you the benefit of the doubt. (Screenshot: “01 - ordered on 7th waited till 9th to follow up”)

Still, after you delivered the account 2 days later, you told me I had to wait 7 days to use it or till the dummy ads spend $5-$15 dollars (which it never did)

(screenshot: “02 - dummy ads 7 days wait”)

After that, still giving you the benefit of the doubt, I waited 9 days just to give it some extra time.
This was on Tuesday, January 19, 2021. On Thursday, January 21, 2021, I asked for a refund.

On the 9th day, the account was not working.

I followed up and you ignored me, that’s when I asked for a refund. (screenshot: “03 - 9 days (january 19 2021))

You then get back to me on Saturday, January 23, 2019. I tell you that I can’t connect and to please send me a refund.

That’s when you pop off with your attitude on “did I read anything?”

At this point, I was already asking for a refund but that sealed the deal with me to not want to continuing doing business with you.

At this point, I don’t want another non-working account. I want my money back.

I gave you more than enough time. (screenshot: “04 - please just send a refund”)

Then, when I continue to ask you for a refund because at this point I don’t want to do business with you, you play the victim when I said that I didn’t want to have to go to the bank to get my money.

I was hoping to resolve the issue in a professional manner. (screenshot: “05 - playing victim after saying I don't want to have to go to the bank to get a refund”)

After going back and forth with you, you then tell me that I am “ordering” you and “I don’t give orders from anyone” then proceed to continue to give your sad story about you being in the hospital.

You ignored the fact that I told you I don’t want to do business with you and want a refund.

You even said it yourself “I can simply ignore you too” because I didn’t want to get delivered another non-working account and just wanted a refund.

So am I wrong for asking for a refund? Who would want to do business with someone that acts that way?

I want people to see this so they know what to expect when they decide to purchase a service from you. You give BHW a bad name. Sellers like yourself don't deserve a chance to be stealing from other BHW members.

As far as I am concerned, at this point, you're stealing until I get my refund.
 

Attachments

  • 01 - ordered on 7th waited till 9th to follow up.png
    01 - ordered on 7th waited till 9th to follow up.png
    125.8 KB · Views: 49
  • 02 - dummy ads 7 days wait.png
    02 - dummy ads 7 days wait.png
    34.5 KB · Views: 50
  • 03 - 9 days (january 19 2021).png
    03 - 9 days (january 19 2021).png
    39.5 KB · Views: 44
  • 04 - please just send a refund.png
    04 - please just send a refund.png
    26.3 KB · Views: 44
  • 05 - playing victim after saying I dont want to have to go to the bank to get a refund.png
    05 - playing victim after saying I dont want to have to go to the bank to get a refund.png
    36.7 KB · Views: 43
  • 06 - run arounds.png
    06 - run arounds.png
    43.3 KB · Views: 45
This is really not turning out as we all have hoped.

I'd love to see the clients satisfied inside the parameters of the forum.

Wow after reading this thread I feel bad for the customers who are still having issues. I honestly can't believe the seller's responses to his customers from the screenshots others have posted. Definitely NOT PROFESSIONAL and not how a business should be ran. Hope you all get those fixed ASAP!

I did have issues with him not delivering accounts after I purchased 2 with no response after days. But after contacting him again he responded after having "forgotten about me". He offered to give me an extra account for the troubles. (see attached screen shots).

The accounts worked fine but one was suspended today. After contacting him about it he told me he will replace after 24 hours.

So what do I think about the seller? I think whatever happened to him personally really screwed him. He made things worst by ignoring his customers instead of at least publicly posting something on here to inform his customers of his situation. I know things happen in life that's out of your control and it interferes with your business, I have been there trust me. Atleast for me, he have supplied the accounts I ordered including an extra for the troubles so I am a satisfied customer. Hopefully I get my replacement on time.

@UstaUser my advice to you is to make right by all your customers even if it means losing a little money.
 

Attachments

  • Screenshot_20210128-202023_Skype.jpg
    Screenshot_20210128-202023_Skype.jpg
    400 KB · Views: 40
  • Screenshot_20210128-202036_Skype.jpg
    Screenshot_20210128-202036_Skype.jpg
    337.4 KB · Views: 40
  • Screenshot_20210128-202042_Skype.jpg
    Screenshot_20210128-202042_Skype.jpg
    323.4 KB · Views: 37
Last edited:
I’m also still having issues. My one VPS also stopped working. Received a portable browser which I couldn’t use due to being on a max. Asked for a solution. He responded saying to submit support ticket on website. Sent the ticket and he replied asked for my Skype username which I sent him 5 days ago. Haven’t gotten a single response back yetD97926C2-7BE4-4684-9A4C-0E7FB4148B9B.jpeg
 
same problem: no feedback (don´t have skype or telegram to write a ticket)
but I am sure that it is not necessary either. you can give feedback here and clarify that. 108 USD paid, after 10 days nothing worked.
 
I would recommend that he should be banned immediately from this forum.
The same happened with me.

I purchased an account from him 1 month ago, which he sent after 5 days of purchase date, and after 1-2 days the RDP wasn't responding.
He kept ignoring every single message of mine and still, he has seen the message and not replied and never provided a new account.

he also asked me to rate him on this article to save his sorry ass.
That I have done and now I'll be making my own shitlist.
 

Attachments

  • Screenshot_5.png
    Screenshot_5.png
    23.8 KB · Views: 51
Proof the other party has been informed of this shit list:: screenshot_6.png
Proof of Contact: : Screenhsot_5/6
Summary of Dispute: :

Basically, I purchased a Google ADWord account from him on January 6, I was promised that I will get the account within 12-24 hours,
I received the account after more than 48 hours or so. He kept ignoring my messages and whatnot.

After 3 days, the RDP was revoked and I am 100% sure that it was done deliberately because he did the same to everyone, what he does is , he provides an account, waits out 3-4 days, and then revokes the RDP access ( or restarts it so that the IP changes ) and then he sells the same account to another person.

The best part is that those accounts don't even work, he said that the account will have a working dummy campaign but the reality is that the campaign never received a single impression in the span of 3 days.

After many messages and constantly calling him every day he provided a new account after 17 days, which got suspended for "Suspicious Payment" right after 2 days.

I demanded a refund from him and as you can see in the screenshot the message is read and ignored.
I pity people like this living off of scamming others.

Evidence of the Issue:: All the important screenshots are added
What you hope to gain from this shit list: A full refund.
 

Attachments

  • Screenshot_6.png
    Screenshot_6.png
    42 KB · Views: 20
  • Screenshot_7.png
    Screenshot_7.png
    36.1 KB · Views: 22
  • Screenshot_8.png
    Screenshot_8.png
    68 KB · Views: 22
  • Screenshot_9.png
    Screenshot_9.png
    49.2 KB · Views: 21
There is an update going on with G-Ads. After the update (it will take 4-5 days) I will give 2 accounts to everyone who have/had problems before.
Did you ask if anyone else is interested in doing business with you? Or do you put your shitty accounts around our necks? Give people their money back!
 
There is an update going on with G-Ads. After the update (it will take 4-5 days) I will give 2 accounts to everyone who have/had problems before.

@UstaUser are you going to replace my accounts that you promised? I've been texting you on skype everyday since you promised me replacement 5 days ago and still havent responded? I posted a comment to help defend you since you said "you had covid" but now your just ignoring me like everyone else. If its an update going on why arent you responding to your customers to inform them? Ignoring is only hurting you.

This is starting to get ridiculous. Its an easy fix to help your sells thread on here
 
He is 100% SCAM. We bought from him services to promote one of our services, he not deliver until this day and did not answer any msgs. DO NOT deal with him.
(2 weeks ago)
 
Whatever your issues are, if you can't respect your customers then I believe you don't deserve to be a buyer @UstaUser and who said anyone wants a replacement now especially from what I've seen.
 
Last edited:
@UstaUser has been on BHW and ignored the commentary in here from yesterday.

3 day vacation so he can get his head together.
 
Hey, I'm pretty new here sorry to bump this thread but is he just banned for 3 days and allowed to sell again even though he's a known scammer?
We are still working though this issue.

Since you are new I will not give you a warning but unless you are a party to the issue you are not allowed to post in here.
 
Status
Not open for further replies.
Back
Top