Hi guys, I've tried to discuss quite similar topic in another thread but wasn't receive any feedback (yet).
Is it possible that my GMB which is fully updated with pictures, reviews, opening hours, call to action buttons, reviews, Q&A, etc. is on the second place while on the first place is unclaimed GMB with multiple KWs in their business name ? Their Business name is KW, KW, KW, KW + corp. structure imagine something like that Plumbing, Cleaning, Consulting & International Trade LLC while my business name is "Brandname" + KW + corp. i.e. Atomex Plumbing Ltd.
So when someone look for plumbing and/or cleaning + my city they actually see unclaimed GMB in the first place while I am struggling on the 2nd position for a while.
I was thinking to change my GMB business name to KW, KW, KW + brandname + corp structure i.e. Plumbing, Cleaning & Consulting Atomex Ltd. but I am afraid getting penalized because I think this is against current GMB rules where it is written "Enter your business title as it appears to customers in the real world" Any comment on that guys ?