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Unable to send DM to mods?

Discussion in 'Forum Suggestions & Feedback' started by meenakshi1163, Mar 16, 2020.

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  1. meenakshi1163

    meenakshi1163 Jr. VIP Jr. VIP

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    Hi,
    I am getting strange errors. When i try to send messages to mods ( I want to change something in my sales thread, i get message you have been blocked)

    But, my sales threads are working fine and I can send private messages to jr vip , other members of BHW.

    Can someone tell me whats the issue?

    https://screencast.com/t/Vro5s2XOlgNl

    Thanks
     
    Last edited: Mar 16, 2020
  2. RushingWind

    RushingWind Jr. VIP Jr. VIP

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    Post a screenshot and we may be able to help a bit more. Also, the report function should serve this purpose.
     
  3. meenakshi1163

    meenakshi1163 Jr. VIP Jr. VIP

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  4. meenakshi1163

    meenakshi1163 Jr. VIP Jr. VIP

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    I just tried sending message to diamond damien and it was succesful
     
  5. Stifl

    Stifl Jr. VIP Jr. VIP

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  6. saporus

    saporus Newbie

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    It could be a DNS error, it sees BHW is using cloudflare or something as I can see from the screen shot you sent.
    Maybe your IP was blocked at that particular time.

    Hope it is resolved now?
     
  7. meenakshi1163

    meenakshi1163 Jr. VIP Jr. VIP

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  8. meenakshi1163

    meenakshi1163 Jr. VIP Jr. VIP

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    This is strange, I have submitted support request. I did not get any email confirming that ticket has been submitted suvvesfully and ticket number.

    Also, when i submit ticket - i only see message your ticket has been submitted.

    How do i track my submitted tickets?

    Thanks
     
  9. Society Girl

    Society Girl Coffee Cat Staff Member Moderator Jr. VIP

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    We'll answer all via your support ticket shortly. Please send queries to support as opposed to pming mods in general too! ;)
     
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