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Unable to send DM to mods?

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meenakshi1163

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Jr. VIP
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Hi,
I am getting strange errors. When i try to send messages to mods ( I want to change something in my sales thread, i get message you have been blocked)

But, my sales threads are working fine and I can send private messages to jr vip , other members of BHW.

Can someone tell me whats the issue?

https://screencast.com/t/Vro5s2XOlgNl

Thanks
 
Last edited:
Post a screenshot and we may be able to help a bit more. Also, the report function should serve this purpose.
 
I just tried sending message to diamond damien and it was succesful
 
It could be a DNS error, it sees BHW is using cloudflare or something as I can see from the screen shot you sent.
Maybe your IP was blocked at that particular time.

Hope it is resolved now?
 
This is strange, I have submitted support request. I did not get any email confirming that ticket has been submitted suvvesfully and ticket number.

Also, when i submit ticket - i only see message your ticket has been submitted.

How do i track my submitted tickets?

Thanks
 
We'll answer all via your support ticket shortly. Please send queries to support as opposed to pming mods in general too! ;)
 
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