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Two Random Charges From GoDaddy

Discussion in 'Domain Names & Parking' started by Italian Hawk, Aug 12, 2011.

  1. Italian Hawk

    Italian Hawk Power Member

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    So I get two $20 charges from GoDaddy. I call them about it, they had no clue why the charges were made. After looking into it, they claim that I was charged for false whois information on a domain of mine. I have 44 domains in my account, how does one have false information?

    They offered no explanation for these charges before I called them, no reasoning on the paypal receipt. They claimed they emailed me and yet, neither of my email accounts they emailed received said email. I have no issues receiving any of GoDaddy's other promotional emails about their "newest offers" and expiring domains, but two $20 charges I didn't authorize seem to slip by somehow?

    They told me to email generalmanager@domainsbyproxy.com. Is this something I should do or cut my losses on that $40 instead? The domain Godaddy support said it is associated with is something I suppose could have a complaint of some sort filed against it and when googling "domainsbyproxy $20" I read complaints about this being the reason. If that is the case, should I not email them?
     
  2. Monrox

    Monrox Power Member

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    What you should do is transfer the hell out.
     
  3. Italian Hawk

    Italian Hawk Power Member

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    Pretty much what I told support when they tried to sell me stuff after "helping" me with my problem.
     
  4. Monrox

    Monrox Power Member

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    No, don't antagonize them by being rude and stuff while they still manage your domains. They could simply accuse you of some imaginary tos breaking and hit you with that other fee, $200 or something to give you the domain back.
     
  5. J1218

    J1218 Power Member

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    I received some random charges from them a few months back that came out of nowhere. One was for $30 I think, and 2 more were for $20. I found out it was because I had domains with "trademarked" terms in them and they charged me because they received a complaint from the owners of the trademark.

    This is obviously bullshit because why should GoDaddy charge me a fee when the issue is between me and the company who's name I was using in this case. Also, why would all the charges be different amounts? Doesn't make sense...

    No other registrars do this except for GoDaddy.

    I ended up getting all my money back by calling my CC company and doing a chargeback. They got my money back right away. I then put a block on all future charges from GoDaddy and transferred away all of my domains except for the ones I planned on letting expire anyways.

    If you haven't done so yet, definitely do a chargeback with your CC company because chances are GoDaddy isn't going to refund you voluntarily. After that, put a block on it so they cannot charge you anymore. Then transfer all your domains to a new registrar. I like internet.bs a lot, but Namecheap is good too. Both of them offer free whois protection whereas with GayDaddy you have to pay for it.

    I will never use GayDaddy for anything ever again after that happened.
     
  6. mazar

    mazar Regular Member

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    i had similar problems when my website tonight package mysteriously turned itself on half way through the year and i had made about 4 months of payments before i noticed . i never got a penny back
     
  7. J1218

    J1218 Power Member

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    Do a chargeback with your CC company. You will get it back assuming this didn't happen a real long time ago.
     
  8. cookiemonste

    cookiemonste Jr. VIP Jr. VIP Premium Member

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    I hate godaddy