Tvm77 not responsive.

tvm77 sells this piece of software
Profile Manager - Manage Multiple Accounts Easily & Safely

https://www.blackhatworld.com/seo/profile-manager-manage-multiple-accounts-easily-safely.1150176/

I bought one copy of this software via his website. Tried to log in via the desktop app "Invalid Username and Password". Whatever must've been a glitch so I sent him a message requesting a refund and rebought the program under a new account.

Now I realize that the aMember portal isn't updating my subscription information. The user is not responding to me even though they have been online. In my books this is unacceptable and I am requesting a full refund for both orders.

Order 1:

CLKBANK Receipt for Order #6D67UFNG

Order 2:

CLKBANK Receipt for Order #T4M7UF3S: Profile Manager

I'm not one to open shitlists but I feel this is the only option as the OP has ignored all messages from me for multiple days and I don't feel like constantly pinging him trying to get a response.

https://i.imgur.com/lFBhazx.png

Summary of the Dispute
@GoGuerilla has made multiple endeavours to reach @tvm77 regarding a refund as they could not use tvm77's software due to an issue with tvm77's platform. Despite my own efforts to reach tvm77 with a PM on October 24th, a 3-day temp ban, a profile post, and a post in their marketplace thread; tvm77 has yet to respond.

Information For The Accused
tvm77, you have 48 hours to respond to this shit list thread. If you do not respond within 48 hours, the decision will be made in favour of GoGuerilla and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using support.blackhatworld.com only once you've refunded GoGuerilla.

Please note that even in the event of a refund, you will also be required to maintain your marketplace threads

Information For The Accused (tvm77) & The Plaintiff (GoGuerilla)
Please remain professional as name calling and insults will not be tolerated. Should GoGuerilla resort to this, the dispute will be forfeit; and if tvm77 resorts to this, the dispute will automatically be in GoGuerilla's favour.

Information For Other Members
If anyone else has issues with this service, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Shit List rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."

@tvm77 seeing as you're online now.

tvm77 was last seen:

Viewing thread https://www.blackhatworld.com/seo/profile-manager-manage-multiple-accounts-easily-safely.1150176/, 1 minute ago

Hi,
Your payments where still pending in our billing software (amember) that's why you could access the software, seems something went wrong between clickbank and amember
All refunds are made by clickbank, and you can ask for a refund for 60 days.

I have give you access manually to your account and you can now use the software

My sincerely apologies, I have opted for trying selling with clickbank to avoid situations like this one, since they should manage well frauds, refunds and affiliates

tvm77 said:

Hi,
Your payments where still pending in our billing software (amember) that's why you could access the software, seems something went wrong between clickbank and amember
All refunds are made by clickbank, and you can ask for a refund for 60 days.

I have give you access manually to your account and you can now use the software

My sincerely apologies, I have opted for trying selling with clickbank to avoid situations like this one, since they should manage well frauds, refunds and affiliates

Click to expand...

Apologies for the late response.

@GoGuerilla, please let me know whether or not you've either received your refund or your happy with @tvm77's response.

As I have no use for the software (had to purchase other ones) now I would like the refund.

Not sure how I go about requesting that through clickbank. Can't you just reverse the charges through your PayPal?

GoGuerilla said:

As I have no use for the software (had to purchase other ones) now I would like the refund.

Not sure how I go about requesting that through clickbank. Can't you just reverse the charges through your PayPal?

Click to expand...

Try their order support link here: https://www.clickbank.com/corp/support/

Cheers will try sort this out on Monday when I'm back in the office

@GoGuerilla You can send me your paypal address and I will refund you directly, it might be easier and faster
Also first time working with clickbank not sure how refunds work

Send me the info to [email protected]

HI,
As adjectives the difference between nonresponsive and unresponsive. is that nonresponsive is not responsive while unresponsive is not responsive; unreactive.

Goalm mostafa said:

HI,
As adjectives the difference between nonresponsive and unresponsive. is that nonresponsive is not responsive while unresponsive is not responsive; unreactive.

Click to expand...

Maybe read before commenting on SLs;

Information For Other Members
If anyone else has issues with this service, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Shit List rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."

@GoGuerilla, can you please update us on whether or not you received your refund or if you reached some other compromise with the seller?

Talked to vendor and got username/password for the program. Using program happily now.

Merry Christmas