Trustpilot reviews are constantly being deleted

mesut

mesut

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Joined
Jan 9, 2013
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Trustpilot reviews are constantly being deleted This really pisses me off. So we definitely don't get paid reviews, our real customers write reviews.

We want to increase the number of reviews, but unfortunately, continuous reviews are deleted.

we don't want to get paid reviews. We only want our customers to write comments. But it is being deleted, what should we do.

Also, I got comments from 2 people from the market, it was deleted after 1 week and 10 days.
I only got 1 review as a trial.
 
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This is a well known issue. It's unfortunately a business model from TrustPilot. Non-paying-subscribers are getting their reviews deleted. When you receive a call from their sales staff, you will get the offer to purchase the minimum of 12 months deal and get your reviews back.
 
Last edited:
danzana said:
This is a well known issue. It's unfortunately a business model from TrustPilot. Non-paying-subscribers are getting their reviews deleted. When you receive a call from their sales staff, you will get the offer to purchase the minimum of 12 months deal and get your reviews back.
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do you have experience in this matter?
 
I also experienced the same thing. It got so bad that they threatened to ban my TrustPilot account saying they were fake reviews (I never purchased any).
 
In my opinion, TrustPilot is a dead website. If anyone actually makes a decision based on it, he's crazy.

Don't keep sending your customers there, you are just sending them free traffic and they don't even respect that.
 
l33t' said:
There are many other rating portals that are at least as good as Trustpilot.
Click to expand...
Our website is located here and they do not remove our website from here. We are doomed to this!
 
mesut said:
Our website is located here and they do not remove our website from here. We are doomed to this!
Click to expand...
Just keep create reviews and report them. They will remove your site, we have done this with multiple sites that has been removed. You will just have this on your profile:

This profile can’t be accessed​

This profile is considered a bad fit for Trustpilot, so you can no longer review it. Any past reviews of this company are no longer visible on Trustpilot.
 

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danzana said:
Just keep create reviews and report them. They will remove your site, we have done this with multiple sites that has been removed. You will just have this on your profile:

This profile can’t be accessed​

This profile is considered a bad fit for Trustpilot, so you can no longer review it. Any past reviews of this company are no longer visible on Trustpilot.
Click to expand...
They don't remove it according to their policy. but when it is an illegal sector, they remove our website from there. :(
 
mesut said:
They don't remove it according to their policy. but when it is an illegal sector, they remove our website from there. :(
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No, we sell interior and furniture in Denmark and Sweden. If you annoy them enough, they will remove you :-))
 
danzana said:
This is a well known issue. It's unfortunately a business model from TrustPilot. Non-paying-subscribers are getting their reviews deleted. When you receive a call from their sales staff, you will get the offer to purchase the minimum of 12 months deal and get your reviews back.
Click to expand...
just a way to keep there revenue coming in .
 
danzana said:
This is a well known issue. It's unfortunately a business model from TrustPilot. Non-paying-subscribers are getting their reviews deleted. When you receive a call from their sales staff, you will get the offer to purchase the minimum of 12 months deal and get your reviews back.
Click to expand...
Several times, we sent mail to buy, they do not reply.
 
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