Lost $1650 on freelancer last month. I made two pretty big projects of 1200 and 450 in November. After one month I noticed that money are gone from my balance!
They closed employer's account (different employers for those projects, both accounts were frozen by freelancer's team) and in support they keep writing me: "contact your employer"

How is that even possible..
Anyway in the beginning they were telling me that money are just frozen because employers have problems with their accounts, after a lot of chat and couple days they told that they took my money because of security reasons, and after I wrote to them that I am actually going to investigate on how they managed my money, they wrote that money were chargebacked by my employer.
Holy cows. So they managed my money and I did not have any messages that chargeback is pending and .. They can not tell me where are my money and I can not get transaction IDs of my transfers because of their Privacy Policy.
I asked for a contact person from their company because I want to sue them and they answered with a contact to their law person legal at freelancer (something like this). I never get response from this email. They are just ignoring me.
I will not care much about $100, but 1650 is my monthly income and I expected these money to be my living money for next month. Seems like no luck with working as a freelancer.