- Mar 22, 2013
- 9,150
- 10,490
So the situation is:
1) In January a guy bought services from my panel totaling $1,280 over 6 transactions
2) The other day he did a chargeback for all (item not received)
3) I responded to each chargeback
4) 5 of the chargebacks were refunded by PP, and 1 of them was changed to (item not as described)
5) I replied to the one that was changed, and PP sided with me and didn't refund him on that one (the smallest one, about $150)
Now, the 5 chargebacks that were refunded, I have the option to appeal them. I want to appeal them.
What do I provide PP? How to approach this? I have a long Skype convo with he guy, I have links, start counts, panel stuff.
How do I approach this?
p.s my PP got permanently suspended almost immediately after the guy did the chargebacks, so I'm not worried about the PP account, that's already lost. I'll just put up one last effort to keep that money, or at least some of it
1) In January a guy bought services from my panel totaling $1,280 over 6 transactions
2) The other day he did a chargeback for all (item not received)
3) I responded to each chargeback
4) 5 of the chargebacks were refunded by PP, and 1 of them was changed to (item not as described)
5) I replied to the one that was changed, and PP sided with me and didn't refund him on that one (the smallest one, about $150)
Now, the 5 chargebacks that were refunded, I have the option to appeal them. I want to appeal them.
What do I provide PP? How to approach this? I have a long Skype convo with he guy, I have links, start counts, panel stuff.
How do I approach this?
p.s my PP got permanently suspended almost immediately after the guy did the chargebacks, so I'm not worried about the PP account, that's already lost. I'll just put up one last effort to keep that money, or at least some of it