SMM-HEAVEN | Not completed order and not refunded

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Heytherenow

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@smm-heaven.net
https://www.blackhatworld.com/seo/s...ll-social-media-available-250-service.990511/

Hi! The 28 of November I've ordered some Instagram Story Views. I insert orders screenshot.
Orders.png

The order number 748068 (200 views) was fully delivered.
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The problem is that the orders 748144, 748261 749017 and 754055 were not delivered despite they appear as completed.


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I've contacted support through ticket in their webpage adding screenshots of the stories without the amount of views and they answered me that they cannot guarantee that service (despite they offer in their site!) and insisting that the orderers were completed, when they weren't.

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As the service was not provided and neither is guaranteed I'm asking for a refund of the funds used on orders 748144, 748261 749017 and 754055, and once the balance is back I want the funds back on PayPal as the noted they can do on their post here in BHW.

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Shitlist Request Approved

@smm-heaven.net has been notified he has 48 hours to respond to this post.

PS. Reminder to all who have current issues, keep it PROFESSIONAL. No name calling or other insults.

Reminder to everyone else:

Shit list rule #4:
If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread
 
Hi there, first of all, please provide the screenshot proof, we have guaranteed this service,

before i will provide my proof, from my panel and from the supplier's tickets form, where we have been as well discussing your case, to avoid any
confusion,
best regards,
 
Hi there again, due to our refund policy we refund only the remaining balance on the account, as the rest of it you have already used to place orders, you can see the completion of orders is confirmed, about the guarantee, i don't see any proof and you just don't have it, because neither in the service name
http://prntscr.com/mh9gjw
mh9gjw
nor in the description of the service
http://prntscr.com/mh9h56

we didn't mention that this one is guaranteed, nevertheless, I accept your refund claim and can refund it within the next 24 after you will provide me details in PM to which PayPal you want or just the same you used for deposit

I want to underline again, that i don't agree that we scammed you or something similar, your experience and maybe mistake of not taking a good look into service name and description made you open this shitlist.
I don't want to spoil my reputation and send a continuous message here, so i made such decision

I am waiting for the information from you.

thanks for your time! and thanks to BassTrackerBoats for the notification.
 
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