SiteGround and their concerning disk usage limit...

I'm creating two new ecommerce sites and wanted to put them on the same shared host. I've used hostgator for pretty much everything so far, but wanted to move to something that would be faster.

Siteground appears to be the perfect solution offering wordpress optimized shared hosting and free ssl, but the problem is the disk usage. Unlike hostgator which offers "unmetered" usage, siteground caps you off at 30gb a month with a recommendation of 100,000 UV's a month.

I'm concerned that with two ecommerce sites, with all their pictures, that I will hit that limit quicker than I expect, and they will then try to push their expensive dedicated servers on me. I've read some customers who seem to be getting their sites shut off each month for exceeding their usage, even with fairly small amounts of traffic: https://www.shoutmeloud.com/siteground-hosting-cons.html -- he talks about it here as well, along with some of the comments.

Can anyone with experience with siteground give me some feedback about this? I'd rather avoid hostgator for something more optimized, but I don't want to be bothered with having to worry about usage restrictions when the sites are just starting to gain momentum.

So you mean you use shared hosting for e-commerce? Best of luck

Jokes apart, you should at a bare minimum, go for vps plans if you are serious. Also , go for providers who let you expand your server when needed (aws does that without having to restart your server, digital ocean also lets you do that)..

I've been using siteground for 2 years. I have a site hosted with 180 GB space. Another with 90 GB space. They never said anything about the disk space usage.

But hey! It's "Everything unlimited" for a penny!

CyberHour said:

But hey! It's "Everything unlimited" for a penny!

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I'm not taking stock in the typical EIG hosting's "unmetered" claim, that's why it was in quotations. I know from experience, though, that hostgator can handle 15,000 UV's a day without them shutting you down. On the other hand, there are constantly customers claiming that SiteGround will take their sites offline for cpu executions, and then push their cloud hosting or dedicated services. There are many people saying this has happened to them even with small sites that average less than 500 UV's a day.

In total, my SiteGround hosting account GrowBig, which is suitable for 25K visits/monthly, received about 68K page views. Note: All the sites are running on WordPress CMS. For the last two months at the end of my billing cycle I have gotten a CPU usage warning email from SiteGround.

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Hi, I have a problem with cpu usage in siteground, i have cloudflare, wp rocket and supercacher but my cpu usage is so high with only 800 visits for day. This is the screen of execution of the site:

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I'm small potatoes.

• 1,000-2,000 visitors

In the past 45 days:

• I've been told to upgrade from my Shared Geeky plan to Cloud
• Been told to upgrade from my Cloud to Dedicated Hosting
• Experienced over 8 hours of downtime (not related to server change)
• Experienced 3 hours of downtime due to server changes.
• In THREE different instances, their technical support edited something wrong with .htaccess which made my site inaccessible
• Forgot to bring over my SSH certificate to the dedicated server.
• Didn't transfer my PHP Max Execution time settings or Cron (even though was asked and stated they would)
• Random server maintenance.
• Lied about performing tasks on my managed dedicated server

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Siteground Issue Put Us Out of Business

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Every host is going to have customers bitching, but every problem I see with Siteground is pretty much the same: "we have low traffic yet they still took us down for cpu executions, then nickeled and dimed me for upgrades and service fees".

For uk hosting check guru host. They are very good.

Codliver said:

Every host is going to have customers bitching, but every problem I see with Siteground is pretty much the same: "we have low traffic yet they still took us down for cpu executions, then nickeled and dimed me for upgrades and service fees".

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If customer exceed the resources of the shared plan , of course the hosting provider will ask him to upgrade.. This is not bitching. This is normal procedure which eveyone follows for everything (not only hosting). If your pants are getting smaller you are going for bigger one, you wont look for the same size one. This is not bitching.

The question is.. how cheap you want to be. Go grab a VPS and you will have guaranteed resources and you will can take as much UV your resources can take. For example, depending on the website with 1GB of RAM you can host that 500UV. However for 500UV per time we suggest going for 4GB+.

Ok will cost you anything between 10-60USD (unmanaged without Panel) but you will not have to care about the "hosting bitching".

CyberHour said:

If customer exceed the resources of the shared plan , of course the hosting provider will ask him to upgrade.. This is not bitching. This is normal procedure which eveyone follows for everything (not only hosting). If your pants are getting smaller you are going for bigger one, you wont look for the same size one. This is not bitching.

The question is.. how cheap you want to be. Go grab a VPS and you will have guaranteed resources and you will can take as much UV your resources can take. For example, depending on the website with 1GB of RAM you can host that 500UV. However for 500UV per time we suggest going for 4GB+.

Ok will cost you anything between 10-60USD (unmanaged without Panel) but you will not have to care about the "hosting bitching".

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I think there is a communication issue. Point of thread was to figure out if fellow BHW members are having problems from SiteGround with traffic that otherwise wouldn't cause issue on similar priced shared hosts (ie. hostgator).

Here is another example of what I mean with SiteGround and their seemingly limited "cpu time" allowance:

ive had my site for a little over a month now, with maybe 10-20 visits per day max per jetpack, daily average is around 5. siteground emailed me my site was offline since i went over the 10k cpu seconds per day limit. i added heartbeat and also setup cronjob per their recs, but dont really understand why im exceeding the cpu allotment when i dont have many visits.
i also attached a screenshot of my aw stats page – https://drive.google.com/file/d/0B-U4Blp0n93PM1MzZENiQnJJbGM/view?usp=sharing
i feel as though siteground is trying upsell me to get the higher packages which allow for more cpu seconds, im not sure if i should take their advice, was hoping for some insight here. thank you

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If multiple BHW people say the same thing, then I will avoid the host altogether. Last thing I want is to start getting some momentum on a website and then the site goes offline for some unrealistic "cpu second/execution overage", when I am only getting a moderate amount of traffic like 20,000 UV's a month.

There are so many hosting providers that if it's a concern then why contemplate it, just look for something more suitable to your needs.

Codliver said:

I'm not taking stock in the typical EIG hosting's "unmetered" claim, that's why it was in quotations. I know from experience, though, that hostgator can handle 15,000 UV's a day without them shutting you down. On the other hand, there are constantly customers claiming that SiteGround will take their sites offline for cpu executions, and then push their cloud hosting or dedicated services. There are many people saying this has happened to them even with small sites that average less than 500 UV's a day.



Every host is going to have customers bitching, but every problem I see with Siteground is pretty much the same: "we have low traffic yet they still took us down for cpu executions, then nickeled and dimed me for upgrades and service fees".

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Besides trashing their customers, Siteground is shooting themselves in the foot. Taking a site offline without warning is criminal. If your site just went viral and Siteground slams the door shut without warning for too much traffic that's massively stupid. So many other ways to handle the situation without trashing a customer's successful day. Incredibly stupid. Punishing and destroying success! Either Siteground doesn't know what business they're in or they're just idiot bullies. Either way, probably not someone you want to keep doing business with.