These orders seems already canceled by teammate. Can you check again?
DR Resolved @shuttershades vs. @smmcost
- Thread starter shuttershades
- Start date
Dispute is resolved
- Status
valac1993
Regular Member
- Apr 28, 2022
- 305
- 375
I've deposited 10$ to test out more of services on SMMCOST since he gave me 1$ test deposit and everything was good, but when I deposited I never received my balance, created ticket on SMMCOST website and no replies, tried to contact him via BHW messages but still nothing...
Payment was sent via Cryptomus payment provider, good thing is that I sent just a little to test out more and this happens...
Thread: https://www.blackhatworld.com/seo/s...t-various-payment-methods-free-trial.1535063/
Ticket ID on SMMCOST: 85881
I'm sorry for opening a dispute against you but 3 days waiting for balance to be added of only 10$ that I've deposited...
I had to reply to this thread with image of my ticket because when I try to edit my post I see blank post without options...
Image of my ticket without response.
Payment was sent via Cryptomus payment provider, good thing is that I sent just a little to test out more and this happens...
Thread: https://www.blackhatworld.com/seo/s...t-various-payment-methods-free-trial.1535063/
Ticket ID on SMMCOST: 85881
I'm sorry for opening a dispute against you but 3 days waiting for balance to be added of only 10$ that I've deposited...
I had to reply to this thread with image of my ticket because when I try to edit my post I see blank post without options...
Image of my ticket without response.
Attachments
- Mar 10, 2010
- 42,695
- 107,109
@smmcost - yet another one.
Hello,
Ticket was marked as spam so i couldnt see
Because of less payment it wasnt completed automatically, now i confirmed. If customer send less payment system doesnt confirm payment automatically because wrong amount.
Thanks
Ticket was marked as spam so i couldnt see
Because of less payment it wasnt completed automatically, now i confirmed. If customer send less payment system doesnt confirm payment automatically because wrong amount.
Thanks
- Mar 10, 2010
- 42,695
- 107,109
Are you ever going to tighten up, @smmcost, or are you messing up with your service on purpose so I have a job?
valac1993
Regular Member
- Apr 28, 2022
- 305
- 375
Thank you, problem solved and balance is added now.
While using cryptomus payment, idk if cryptomus counted fees with $10 amount, if needed I can send for fees too since its saying underpaid.
I am really sorry, we couldn't even see the ticket, the ticket was marked as spam by the system because the customer spammed the topic. Despite everything, I am doing my best to prevent messages from coming to the topic.
- Mar 10, 2010
- 42,695
- 107,109
The next one is a ban.
@smmcost
I deposited $100 via usdt trc20, but it's been 3 days and I haven't received the money yet. I created a ticket according to the instructions, as well as contacted via telegram/whatsapp but have not received any response.
I am a loyal customer of yours, before that I deposit automatically via PM, but now PM has stopped working, so I have to deposit manually via USDT. Pretty bad experience, please handle it.
ticket id: 87075
I deposited $100 via usdt trc20, but it's been 3 days and I haven't received the money yet. I created a ticket according to the instructions, as well as contacted via telegram/whatsapp but have not received any response.
I am a loyal customer of yours, before that I deposit automatically via PM, but now PM has stopped working, so I have to deposit manually via USDT. Pretty bad experience, please handle it.
ticket id: 87075
As i see your payment is completed. Perfect money closed in country so payments are refusing by PM. Crypto Txid wasnt founded in ticket.
If you need add payment with crypto, you can use Cryptomus its confirming automatically if you send exact amount shown on screen.
done. thanks
- Mar 10, 2010
- 42,695
- 107,109
@smmcost - another one for youl.
Hello, our ticketing system is always active and you can send ticket always. There are pending tickets limit you can't have open tickets more than 3. If you ask another question from order support you won't get replied. Here how you can request support. Always you can continue using your already open tickets for order issues. https://docs.google.com/spreadsheets/d/e/2PACX-1vRzBR-v1hu9VtCuJ71JUVV9nYScjXlrrnEK4xoE68l9w5VGVLwOxnqLb2V-NCCZ73sOvCOPsXCsODY7/pubhtml
Please share us your SMMCOST username so we can check and resolve if threre are issues, quickly.
Last edited:
Hello,
I am reaching out here as a last resort because @smmcost support has been completely unresponsive. 4 days ago, I added ₹1810 (~$21.5) to my SMMCost account, but the funds have yet to reflect in my account. My username on the platform is pandey.
Despite multiple messages on the provided Telegram channel, I have received no response from their support team. This lack of communication is highly unprofessional and unacceptable.
I am attaching proof of payment and screenshots of their unresponsiveness to this post for transparency.
I hope this post draws their attention and gets my issue resolved. Otherwise, I would advise others to think twice before trusting their services.
If anyone has suggestions on how to escalate this further or similar experiences, feel free to share.
Thank you.
I am reaching out here as a last resort because @smmcost support has been completely unresponsive. 4 days ago, I added ₹1810 (~$21.5) to my SMMCost account, but the funds have yet to reflect in my account. My username on the platform is pandey.
Despite multiple messages on the provided Telegram channel, I have received no response from their support team. This lack of communication is highly unprofessional and unacceptable.
I am attaching proof of payment and screenshots of their unresponsiveness to this post for transparency.
I hope this post draws their attention and gets my issue resolved. Otherwise, I would advise others to think twice before trusting their services.
If anyone has suggestions on how to escalate this further or similar experiences, feel free to share.
Thank you.
Attachments
- Mar 10, 2010
- 42,695
- 107,109
@smmcost - yet another one.
The payment method provider's fraud prevention system flagged the customer's payment as a suspicious transaction due to an excessive number of payment attempts. The customer's payment has already been refunded to their credit card. Although the refund has been completed on our end, the time it takes to reflect in the customer's bank account depends on their bank's policies. The customer will see the full refund on their bank statement as soon as possible.
Attachments
Thanks for clarifying. I still don't see the reversal in the card statement, thus the confusion.
- Status