DR Resolved @Seymenaga vs. @TopRank Solutions

SettingSun77 said:

I've seen enough, I'll rule on this later this evening.

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The client used abusive language toward me, and I am not lying about this. I honestly did not expect someone to go this far just over a payment dispute.

Even after all of this, I was still trying to resolve the matter professionally and was even willing to discuss a solution. I also offered the client extra work as compensation to help settle the issue properly, but despite that, there have still been repeated attempts to damage my reputation publicly.

I have continued handling the situation calmly and respectfully from my side, and I only ask that the matter be judged fairly based on the actual work, reports, and communication history.

TopRank Solutions said:

The client used abusive language toward me, and I am not lying about this.

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Unless you have any evidence of this, there's no reason to keep posting in this thread. As I've said earlier, I will rule on this later.

SettingSun77 said:

Unless you have any evidence of this, there's no reason to keep posting in this thread. As I've said earlier, I will rule on this later.

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I have now completed the work from my side. You can check the sheet again for the updated status.

While reviewing the sheet, I noticed that 2 posts were deleted again, and I will replace those as well.
if you give us your email so i can give you edit acces anyone can change this eddit in sheet.

@TopRank Solutions @Seymenaga Thank you both for complying with this dispute and for your patience while we reach a verdict on it.

Our judgement is that the seller should issue a 25% refund to the buyer, that being of $82.50.

In our opinion, the seller has not provided the level of service that they should be striving for but we recognise that they have continued to work on this project in an attempt to put it right, despite being asked not to. They have not broken their own terms of service and as such we saw no evidence that a scam or an attempt to extort the buyer was being made. We believe the refund we're asking for represents a gesture of goodwill on their part.

We're concerned by allegations that the buyer has left abusive messages outside of this dispute during its course, and we'll be asking both parties to behave professionally while the seller issues the recommended refund.

I'll be starting a three-way DM with you both shortly where the refund will be settled. Thanks.

In light of recent evidence, we have changed our verdict on this dispute and ruled in favour of the accused. This dispute is now closed.


This dispute has been found in favour of the accused due to abusive behaviour towards staff by the accuser.

The dispute thread will remain live but locked. The accused may now trade as usual.

BHW will not communicate outside our official communication methods at any time. Read more about how BHW communicates here.​

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