Scrapebox license issue

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KayTeePK

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My scrapebox is not working from last 1 month

I am trying to update license (4 times)

And not reply from them nor license update .

Tried catching them via support and no reply .

Its for me or for everyone ?
 
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I'd say it's just for you, had an issue today while transfering my license to a vpn, and it got sorted pretty fast.

Just email their support once again, it's what i would do.
 
I had same problem and it was because their email was Blacklisted by Hotmail, I had to Whitelist them to get them through. Check your filters to see if they are blocked and also manually add @scrapebox.com to your whitelist.
 
There should not be any reason to be worried or delay. Email the support they will get it sorted. You have to be clean in their system. The paypal email, name should match with yours.
 
No problem here. I actually transferred a license a few days ago and it was done within an hour (lucky to be on-line the same time as them :) ).
 
proxygo said:
yeh just try them again seolover ide say maybe an oversite
on there part but nothing to worry about
Click to expand...

Tried again and still no reply from them :(
 
Had the same problem !

Took a couple of days but i wasn't really in a rush as i didn't reply fast etc...
Support was good. My fault

But indeed, it did stop working
 
Seo Lover said:
My scrapebox is not working from last 1 month

I am trying to update license (4 times)

And not reply from them nor license update .

Tried catching them via support and no reply .

Its for me or for everyone ?
Click to expand...

Are you still getting that problem?
Contact them again and again with different email address.
Mention your Transaction Details in every email.
Did you ever get noticed that someone transferred your license to another machine?
 
I haven't been able to use my Scrapebox for about a month now. I've sent 3 emails from 3 different addresses. I've pretty much given up. So your deff not the only one.
 
I guess that is with you only mine is working really well. i had a little problem earlier so i had contacted them and got results pretty fast. you should try on once again.
 
gullsinn said:
Are you still getting that problem?
Contact them again and again with different email address.
Mention your Transaction Details in every email.
Did you ever get noticed that someone transferred your license to another machine?
Click to expand...

Still not working , and now i am also not emailing them as already tried 10 + times and no reply from them
 
Make sure yoiu haven't got an old version running. It connects to the wrong server (they changed server about 6 weeks ago after a DDOS attack on the old ones)
There is a download link on the scrpaebox site for a version with the right code to "call home" to the new servers.

If you SB install hasn't been updated for about 6 weeks, this might be the issue.

Scritty
 
Scritty said:
Make sure yoiu haven't got an old version running. It connects to the wrong server (they changed server about 6 weeks ago after a DDOS attack on the old ones)
There is a download link on the scrpaebox site for a version with the right code to "call home" to the new servers.

If you SB install hasn't been updated for about 6 weeks, this might be the issue.

Scritty
Click to expand...

Didt got your point .

My SB is not working from more than 6 months ,

What link you are talking about
 
Seo Lover said:
Didt got your point .

My SB is not working from more than 6 months ,

What link you are talking about
Click to expand...

Maybe try contacting them via their support thread? Also, try a different email address to contact them
 
That's the link.

Hope that's sorted the issue out.

Scritty
 
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