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Scrapebox license issue

Discussion in 'Black Hat SEO Tools' started by Seo Lover, Oct 16, 2012.

  1. Seo Lover

    Seo Lover Jr. Executive VIP Jr. VIP Premium Member

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    My scrapebox is not working from last 1 month

    I am trying to update license (4 times)

    And not reply from them nor license update .

    Tried catching them via support and no reply .

    Its for me or for everyone ?
     
  2. pisco

    pisco Regular Member

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    I'd say it's just for you, had an issue today while transfering my license to a vpn, and it got sorted pretty fast.

    Just email their support once again, it's what i would do.
     
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  3. Hadouken

    Hadouken Registered Member

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    I had same problem and it was because their email was Blacklisted by Hotmail, I had to Whitelist them to get them through. Check your filters to see if they are blocked and also manually add @scrapebox.com to your whitelist.
     
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  4. stfrank

    stfrank Jr. VIP Jr. VIP

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    There should not be any reason to be worried or delay. Email the support they will get it sorted. You have to be clean in their system. The paypal email, name should match with yours.
     
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  5. scrapefox

    scrapefox Power Member

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    No problem here. I actually transferred a license a few days ago and it was done within an hour (lucky to be on-line the same time as them :) ).
     
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  6. proxygo

    proxygo Jr. VIP Jr. VIP Premium Member

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    yeh just try them again seolover ide say maybe an oversite
    on there part but nothing to worry about
     
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  7. Seo Lover

    Seo Lover Jr. Executive VIP Jr. VIP Premium Member

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    Tried again and still no reply from them :(
     
  8. elviswong

    elviswong Senior Member Premium Member

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    Had the same problem !

    Took a couple of days but i wasn't really in a rush as i didn't reply fast etc...
    Support was good. My fault

    But indeed, it did stop working
     
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  9. proxygo

    proxygo Jr. VIP Jr. VIP Premium Member

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  10. gullsinn

    gullsinn Jr. VIP Jr. VIP Premium Member

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    Are you still getting that problem?
    Contact them again and again with different email address.
    Mention your Transaction Details in every email.
    Did you ever get noticed that someone transferred your license to another machine?
     
  11. Sam Wylde

    Sam Wylde Regular Member

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    I haven't been able to use my Scrapebox for about a month now. I've sent 3 emails from 3 different addresses. I've pretty much given up. So your deff not the only one.
     
  12. julia adam

    julia adam Jr. VIP Jr. VIP Premium Member

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    I guess that is with you only mine is working really well. i had a little problem earlier so i had contacted them and got results pretty fast. you should try on once again.
     
  13. Seo Lover

    Seo Lover Jr. Executive VIP Jr. VIP Premium Member

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    Still not working , and now i am also not emailing them as already tried 10 + times and no reply from them
     
  14. Sam Wylde

    Sam Wylde Regular Member

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    Same here my man :(.

    I just use the one on my vps now.
     
  15. Scritty

    Scritty Elite Member Premium Member

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    Make sure yoiu haven't got an old version running. It connects to the wrong server (they changed server about 6 weeks ago after a DDOS attack on the old ones)
    There is a download link on the scrpaebox site for a version with the right code to "call home" to the new servers.

    If you SB install hasn't been updated for about 6 weeks, this might be the issue.

    Scritty
     
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  16. Seo Lover

    Seo Lover Jr. Executive VIP Jr. VIP Premium Member

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    Didt got your point .

    My SB is not working from more than 6 months ,

    What link you are talking about
     
  17. ugjunk

    ugjunk Jr. VIP Jr. VIP Premium Member

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    Maybe try contacting them via their support thread? Also, try a different email address to contact them
     
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  18. jass11

    jass11 Elite Member

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  19. Scritty

    Scritty Elite Member Premium Member

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    That's the link.

    Hope that's sorted the issue out.

    Scritty
     
  20. Seo Lover

    Seo Lover Jr. Executive VIP Jr. VIP Premium Member

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    Downloaded and submitted license again , lets see what happens