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Scam Alert- Extreme SEO Tools, extremeseotools.com

Discussion in 'Black Hat SEO' started by leena, Feb 11, 2013.

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  1. leena

    leena Jr. VIP Jr. VIP

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    So i paid this guy(extreme seo tools owner) for xrumer VPS and he said the account will be setup as soon as the payment is done, after i paid, he messaged me saying that he can't allow me to use the VPS for some reason and refund will be done. I waited 1 month and checked my cc statement and no refund was issued. I emailed him again and he made 100 excuses and the refund was finally done after another 20 days.

    I paid him with my credit card, and asked him to cancel my subscription. 5 days ago i saw another charge made by these guys to my credit card and then i emailed him , got no reply till now! He got my credit card information and is not even cancelling my subscription. I am thinking of doing a chargeback which i have never done before.

    Can i report his company somewhere so that he can't steal other clients credit card info and charge them anytime he likes?

    Also i would like everyone on black hat world to be aware of this scam. He will take your money, cancel your account and also charge you every month for it.
     
    Last edited: Feb 11, 2013
  2. leena

    leena Jr. VIP Jr. VIP

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    Update- I sent him this thread URL. Now if he replies me with confirmation that refund will be done and my card will not be charged again then i will close this thread.
     
  3. ritesh

    ritesh Senior Member

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    What payment method did you use? Paypal?
     
  4. JustLearningTheRopes

    JustLearningTheRopes Registered Member

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    I am sorry to hear this and hope everything works out for you.

    Please though you know that BHW rules require solid proof before you can call someone a scam.
     
  5. leena

    leena Jr. VIP Jr. VIP

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    I paid them with credit card.
     
  6. leena

    leena Jr. VIP Jr. VIP

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    scam proof.jpg

    i am sending him messages for past 3 days, and he is not replying. Also he deleted the main ticket where he was denying for any charges made to my card whereas i clearly saw the charges made by them in my credit card statement.
     
  7. the_demon

    the_demon Jr. Executive VIP

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    Dude, just file a charge back, and request your credit card provider to refuse future transactions from that vendor. done deal.
     
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  8. lover

    lover Jr. VIP Jr. VIP Premium Member

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    Just because you paid him with credit card, it does not mean he got your CC info.
     
  9. ritesh

    ritesh Senior Member

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    Exactly.Who was the payment gateway provider shoot them a mail. Probably there was monthly subscription setup.
     
  10. Black Hat Dude

    Black Hat Dude Newbie

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    Hey what do you mean we didn't give you refund?

    Why would we ever need to keep your money? Where's your ticket? There's a chat box also you could have easily came to us and asked us about it.

    I think it's funny that you ran to BHW to Bitch.

    We have absolutely no reason to ever rip anyone off. EVER.
     
  11. Black Hat Dude

    Black Hat Dude Newbie

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    Open a ticket and request refund.

    If you caused trouble for us before than it's a different story. What's your username in our system so I can look you up.
     
  12. SerpEvil

    SerpEvil Supreme Member

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    i have problems with those fuckers also in the past
     
  13. Black Hat Dude

    Black Hat Dude Newbie

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    Lol dude shut up. The only time anyone ever has a problem is when you start shit in our ticket system.

    We have training, support and everything else. What issue did you have lol. Everyday we get compliments on our support and how fast response time is.

    So whatever there "dude"
     
  14. Black Hat Dude

    Black Hat Dude Newbie

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    We find that most times the problem is that most people don't know how to use the software.

    Than they get so frustrated that start bad mouthing about us.

    Well, guess what? There's nothing different than if you bought the software all yourself and put on your own server only we've done it all for you.

    Everything is licensed, so the software is just how it comes. You can't run it than open a ticket we'll help you. Don't run off to forums and bitch. Very low
     
  15. kvmcable

    kvmcable Supreme Member

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    There is a right way and a wrong way to handle customer service problems on a public forum. Black Hat Dude just showed us the wrong way. I know nothing about this service or even the complaint as I read threads from bottom to top but it doesn't matter, I got through 3 posts from Black Hat Dude and I would never do business with someone that talks to customers like that.

    HINT: If customers come to a forum to "bitch" then your customer service isn't as good as you think it is. I think most would rather handle issues with the company than complain on a forum. Take care of them through customer service and you won't be here on the defensive.
     
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  16. Black Hat Dude

    Black Hat Dude Newbie

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    Did you just say there's a right way and a wrong way to handle customer service in a forum :0 Look at how people speak to one another here.

    It's a black hat forum. So shut the hell up.

    This isn't' our ticket system.

    As for the one who said we ripped him off, give me your username so we can look you up.

    We did have problems with Paypal Credit card system and there API.

    Please don't go running off to forums just open a ticket we will help you out.

    I'm sure we did already if you opened a ticket. Our response time is fastest anywhere there's two people on support full time.

    Have a nice day.
     
  17. Qokaine

    Qokaine Regular Member

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    the site doesn't look that bad and im guessing it was a subscription setup or something, a lot of people like to complain without reading that they signed up for a subscription agreement, i'd suggest fixing your affiliate image at the bottom it looks way too sloppy.
     
  18. r.s.mahanti

    r.s.mahanti BANNED BANNED

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    Dude do not teach us how to speak. If you dont like the forum GTFO. and yes extremeseotools are cheaters and fraudsters. Just google and find n number of complains against them. I am surprised a junior vip fell for the.

    BHSVPS is the way to go for servers with preloaded IM tools. and I will repeat again extremeseotools are frauds and cheaters.

     
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  19. Black Hat Dude

    Black Hat Dude Newbie

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    Thanks for the heads up on the affiliate image.

    I don't want to make any claims until I know for sure, But I think I remember who this person is with the credit card incident.

    and If I remember correctly and I'm sorry if it's not you but if it is, You made a big mistake making this thread. I most likely still have the ticket

    of what you said to us. So don't go saying we didn't try to help you, you started swearing and being ignorant saying don't mess with you and you were the wrong person to mess with

    even before we got your desktop to you. This is the kind of thing we deal with on a daily basis. We've never ripped anyone off so excuse me for being rude after seeing such a post.

    We have three full time guys that put all their time and effort into support, there's no B.S. going on.

    Yes your probably right about me over reacting, Sorry if you took offense to it. I'd like the username of this person so we can look him up and rectify this situation.
     
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