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RMX server issues. happening to anyone else?

Discussion in 'Web Hosting' started by liamh, May 9, 2013.

  1. liamh

    liamh Newbie

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    My websites went down today at 5 am, which is a pain for me as I make a lot of money off them, ive contacted RMX host, who have failed to reply to a SINGLE message on there, and even closed my ticket once..? I simply asked Them if they knew when it was coming up or what was going on and the ticket was closed, i've had NO update at all from them anyone else having this issue?
     
  2. papa_ji

    papa_ji Jr. VIP Jr. VIP Premium Member

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    server down is not a big issue, but this kind of Bad Support???
     
  3. liamh

    liamh Newbie

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    Exactly it's now been 24 hours (just over) that the websites have been down, I make 1000 per day from these sites, so it's an issue, THEY HAVE NOT responded to a single message from me, and to make things worse they CLOSED a message I asked which was a polite one just asking how long they expected the down time to be?

    Its really made me think of just switching servers. I've reopened another ticket, but what the hell are they doing? it's not hard to send a responce of some sort, even if the issue is a big one, by letting us know they are sorting it out. This has been one of my worst experiences, and up untill now i'd not had a single bad one and I've recomended people to them in the past, not even bothered with a referal code.

    So i'm disapointed with this lack of service, I have about 10 domains registered with them, 2 hosting packages and was goign to add another 2, baring in mind they are the "dedicated" servers or VPS too. So theres no reason for the terrible support.
     
  4. liamh

    liamh Newbie

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    Anyone can recomend any other GOOD reliable blackhat hosting servers?
     
  5. miyuru2u

    miyuru2u Regular Member

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    its not 24 hours now its been more than 3 weeks my server is gone i didnt get any refund or ddint reply to my tickets either i l trying to open case on paypal...
     
  6. liamh

    liamh Newbie

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    3 weeks for you??? no reply from them???
     
  7. liamh

    liamh Newbie

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    Man, if what you aid is true this is insane, ive had no problems with them for over 2 years, then this? what was your hosting plan with them? it only happened to me yesterday 5 am.
     
  8. hotguy640

    hotguy640 Senior Member

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    yaa, now a day rmx is having more downtime
     
  9. Saiyan

    Saiyan Regular Member

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    Strange.. The websites are working for me
     
  10. liamh

    liamh Newbie

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    rmxhost works for me but none of my sites, and they wont reply to tickets, i'd of been fine if they offered SUPPORT/HELP
     
  11. liamh

    liamh Newbie

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    Does anyone have a way to actually contact them?
     
  12. Saiyan

    Saiyan Regular Member

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    Wtf? My websites are down. Come on guys do you even care about your customers?
     
  13. derago21

    derago21 Jr. VIP Jr. VIP Premium Member

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    Owner is on BHW, Just PM him.
    Hope he resolves it.

    Code:
    http://www.blackhatworld.com/blackhat-seo/members/77105-rmx.html
     
  14. Saiyan

    Saiyan Regular Member

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    Nah.. Never mind.. I'll just cancel my subscription.
    I'll get back to Hosting24. Never had a problem with them and I can host as many sites as I want. All of them with fake or copyrighted shit.
    Use this coupon code if you want a discount there WANTON14
     
    Last edited: May 11, 2013
  15. techieguy2k12

    techieguy2k12 Newbie

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    liamh, hows your site right now? is it up already? Mine is dead for almost 24 hours already and I am losing considerable amount of money + ranking T_T
     
  16. seomusic

    seomusic Regular Member

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    I host my site too in rmxhost not just any host but I subscribed to a dedicated server and my sites are down for 24 hours already .. i send several ticket but no answers I get.. i think we are fucked up big time ...
     
  17. darwin33

    darwin33 Newbie

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    RMX is having troubles for months i gave up their services after the Windows VPS i got from them was a total joke, disconnecting every 2 hours at least.