retentionpanel.com - @JamesHere gone AWOL - No Support, bad Service

Discussion in 'The Shit List' started by ThatSEO, Nov 25, 2018.

  1. ThatSEO

    ThatSEO Jr. VIP Jr. VIP

    Joined:
    Jan 22, 2016
    Messages:
    1,154
    Likes Received:
    761
    Gender:
    Male
    Occupation:
    Self employed marketing stuff
    Location:
    Sometimes UK
    I don't want to but I feel that people will keep moaning but not actually doing anything to get @JamesHere to fix his business.

    I have used his service off and on. Its never really worked so I kinda forgot about it.

    I then checked my emails to see a ton of his emails in my inbox so I thought I would check it out again, see if there are any improvements but no, it's still slow after months, buggy and there is NO SUPPORT at all. Quite often the report 'views' they've implemented do NOT tally up with the Youtube videos at all.

    I'm not on about the odd missing views, I'm talking about a video that have, say 20 views, you order a test of a 1000 but you only go up about 40 views if anything at all. You wait sometimes days, once a month because I've forgotten about it, the views just turn up.

    I posted in his thread a few weeks ago, maybe a couple of weeks to flag up that his thread is going to crap, everyone is saying the same things... No views and NO support at all.

    I thought maybe something has happened to him so I posted this which shows that they are still emailing etc. It also shows that he is NOT supporting his BHW thread at all.

    You can skim through the last few pages of his thread, everyone is complaining.

    I have been in PMs with @MisterF who I believe his hands are tied, hence why I am posting this thread.

    My most recent test orders, using the funds I had months ago were stuck so I then posted this and clearly stated to the mods I tagged, requesting that if he responds and fixes his crap customer support, or actually have one... Please do delete the posts, I don't want crap on anyone's business, never but I have a horrid feeling that the many people who are also replying are a small fraction of the people who are at a loss with no orders being fulfilled OR no support at all.

    After I posted the above post, my order sprung back into life... But no support or any communication.

    @MisterF then posted this but I felt like I couldn't really shitlist because althought I have like 20bucks left, my orders had finally caught up so technically not out of pocket but lost time... A lot.

    @JamesHere has been online and clearly read the thread but is choosing to ignore it and communication.

    Again, like I said above... I do not want to crap on anyone's business but these are the facts

    • Orders sometimes do not work
    • The thread is littered with people requesting refunds
    • The thread hasn't been responded to at all by @JamesHere for weeks
    • The seller is emailing on a regular basis about deals etc so they are not ill, dead or a sudden loss in the family.

    Also just to prove I have an account aka I am a customer

    Screen Shot 2018-11-25 at 2.49.19 PM.png


    Again - I am hoping this is a kick up the backside to show @JamesHere that customer support is EVERYTHING, more so when the reviews on his own website are taken from this very website.
     
    • Thanks Thanks x 1
  2. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

    Joined:
    Nov 29, 2009
    Messages:
    13,469
    Likes Received:
    14,107
    Occupation:
    Conference Organiser, Business Advisor.,
    Location:
    JADIP
    Home Page:
    Shitlist Request Approved

    @JamesHere has been notified he has 48 hours to respond to this post.

    PS. Reminder to all who have current issues, keep it PROFESSIONAL. No name calling or other insults.

    Reminder to everyone else:

    Shit list rule #4:
    If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread
     
  3. ThatSEO

    ThatSEO Jr. VIP Jr. VIP

    Joined:
    Jan 22, 2016
    Messages:
    1,154
    Likes Received:
    761
    Gender:
    Male
    Occupation:
    Self employed marketing stuff
    Location:
    Sometimes UK
    I thought I would burn the last 20bucks in my account to just see, the orders are still pending for Facebook likes.


    I Placed an order about 72 hours ago and nothing and no email reply to answer a simple “all ok because being my orders have stuck again)

    I then spotted this which in my eyes means within 24 hours to at least start something?

    3188AB42-2052-4F3A-9DDF-2DE75847EDE9.png

    Again, this isn’t about money it’s about poor service and all communication ignored which I’d like @JamesHere to fix because his USP is based on reviews from this site.

    Clearly I won’t be using his service again but I’d like to see these final orders done and dusted, and him to get his business on track
     
    • Thanks Thanks x 2
  4. ThatSEO

    ThatSEO Jr. VIP Jr. VIP

    Joined:
    Jan 22, 2016
    Messages:
    1,154
    Likes Received:
    761
    Gender:
    Male
    Occupation:
    Self employed marketing stuff
    Location:
    Sometimes UK
    My last update on this matter. Once again, even burn out orders haven't kick-started and emails, thread updates all been ignored.

    One order which I'd forgotten about was submitted on the 13/11/18 but it hasn't been started etc. I've checked the video in question and all likes are natural after an FB sponsored campaign

    Screenshot 2018-11-28 at 10.29.40.png Screenshot 2018-11-28 at 10.30.29.png
     
  5. Siddhie55

    Siddhie55 Power Member

    Joined:
    Mar 30, 2018
    Messages:
    558
    Likes Received:
    165
    Gender:
    Male
    Even I am facing the same issue my prior orders which were few month ago executed and it was horrible cause all followers dropped within hours to days.

    I had 26.3 lying and they were not responding for refunds so I used it up on twitter and even after few days nothing happens no excecution of the order wasted my money, don't think I'll get a refund

    Also 48 hours is up it seems he's ready to loose his membership and his service here but when will final decision be taken?
     
    Last edited: Nov 28, 2018
  6. ThatSEO

    ThatSEO Jr. VIP Jr. VIP

    Joined:
    Jan 22, 2016
    Messages:
    1,154
    Likes Received:
    761
    Gender:
    Male
    Occupation:
    Self employed marketing stuff
    Location:
    Sometimes UK

    I know the mods will say a photo or it didn't happen fella!
     
    • Thanks Thanks x 1
  7. Siddhie55

    Siddhie55 Power Member

    Joined:
    Mar 30, 2018
    Messages:
    558
    Likes Received:
    165
    Gender:
    Male
    IMG_0123.jpg

    Here's the proof for all, now I do hope like I have seen either the mods helps us to get refund or banned the seller and close his service without giving any special treatment to him. Over to mods now
     
  8. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

    Joined:
    Mar 10, 2010
    Messages:
    23,045
    Likes Received:
    42,086
    Occupation:
    Generic Human Being
    Location:
    As Close to Heaven as One Can Get!
    Home Page:
    Thanks for the images - no thanks that you would even consider that the staff would give special treatment.

    That is a dime store, mickey mouse comment... next time leave out your out of line commentary and just present facts as this is a fact/proof based subforum.
     
    • Thanks Thanks x 4
  9. ThatSEO

    ThatSEO Jr. VIP Jr. VIP

    Joined:
    Jan 22, 2016
    Messages:
    1,154
    Likes Received:
    761
    Gender:
    Male
    Occupation:
    Self employed marketing stuff
    Location:
    Sometimes UK
    A9F9D8EA-2FF2-40C9-A1C5-4F52C71A4A4D.png They now have special 29th November deals which also state same day service etc (still due on my own orders from a few days ago)

    So again, they are active with taking money but no communication or updates
     
  10. ThatSEO

    ThatSEO Jr. VIP Jr. VIP

    Joined:
    Jan 22, 2016
    Messages:
    1,154
    Likes Received:
    761
    Gender:
    Male
    Occupation:
    Self employed marketing stuff
    Location:
    Sometimes UK
    Update -

    My plan to waste the last $20 was chucked at some facebook likes at a dummy page, the 'likes' were delivered but a good couple of weeks later, they are trash but I expected that! I'm going to be nice here, he doesn't claim they are quality but he said they will be delivered in 1-12 hours... it was weeks and without communication.

    Screenshot 2018-12-05 at 09.44.05.png

    The Youtube orders are shown as delivered but I would disagree that they have, there is no point even bothering with trying to sort as emails have been ignored for months anyway.

    For me, this is now resolved due to @JamesHere thread being closed which will hopefully stop members having the same drama. I've still heard nothing from the seller at all.


    For me @MisterF or @BassTrackerBoats this is the outcome I wanted I guess, I'm not after refunds or to have anyone banned,....just to have his forgotten thread suspended until he sorts his mess but sadly I have a feeling he isn't going to come back anytime some, yes I would say I'm a few $ down but its not worth my time.
     
  11. VanjaBrat

    VanjaBrat Junior Member

    Joined:
    Nov 20, 2017
    Messages:
    183
    Likes Received:
    132
    Gender:
    Male
    Occupation:
    Idaes
    Location:
    Mind
    He owes me over 400-500$, but I really don't have time for him at the moment. The guy is 100% scam but never mind! If you need I can post proves here. I sent him couple times e-mails, couple time here on the forum, but no... The boy doesn't give a fuck... And he will back soon with another panel, I know that also :))

    It's not about the money, it's about the game!

    Play the game folks!
     
    • Thanks Thanks x 1
  12. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

    Joined:
    Nov 29, 2009
    Messages:
    13,469
    Likes Received:
    14,107
    Occupation:
    Conference Organiser, Business Advisor.,
    Location:
    JADIP
    Home Page:
    Upload some proof here, removing any identifiable details please.
    Transaction details and some conversations will suffice, thanks.
     
    • Thanks Thanks x 1
  13. Siddhie55

    Siddhie55 Power Member

    Joined:
    Mar 30, 2018
    Messages:
    558
    Likes Received:
    165
    Gender:
    Male
    Got another mail from him saying service working as usual but my orders are not, also even though the thread is closed his thread shows please read which is weird, not sure why his thread would get that maybe mods will see into it. I hope he comes and refunds me and others if he actually wishes his service to be on.
     
  14. punky

    punky Registered Member

    Joined:
    Jul 9, 2011
    Messages:
    75
    Likes Received:
    9
    I put in few orders couple of days ago which didn't go through. Came here to see what's up but seems every one got screwed including me
     
    • Thanks Thanks x 1
  15. Siddhie55

    Siddhie55 Power Member

    Joined:
    Mar 30, 2018
    Messages:
    558
    Likes Received:
    165
    Gender:
    Male
    Put a screen shot of your orders see how I have done it, otherwise it's not considered
     
  16. punky

    punky Registered Member

    Joined:
    Jul 9, 2011
    Messages:
    75
    Likes Received:
    9
    • Thanks Thanks x 1
  17. ThatSEO

    ThatSEO Jr. VIP Jr. VIP

    Joined:
    Jan 22, 2016
    Messages:
    1,154
    Likes Received:
    761
    Gender:
    Male
    Occupation:
    Self employed marketing stuff
    Location:
    Sometimes UK
    • Thanks Thanks x 1
  18. VanjaBrat

    VanjaBrat Junior Member

    Joined:
    Nov 20, 2017
    Messages:
    183
    Likes Received:
    132
    Gender:
    Male
    Occupation:
    Idaes
    Location:
    Mind
    [​IMG]

    [​IMG]

    Then I wanted to be rude... hahahhaha
    [​IMG]

    I cannot post all my orders, I have 17 pages, too much for me. I don't have anything from that... What happens - it happens, what I can do! Enjoy the day! It's beautiful !
     
    • Thanks Thanks x 1