(Resolved) Dispute: @Granweb v. @resi

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Granweb

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I have a dispute with the following marketplace seller: @resi

1. A few days ago, I asked in his thread if their proxies are sticky or if any websites are banned. He stated that the proxies have a sticky feature and that no websites are banned.

"Sticky" means the IP doesn't change and remains the same for the duration specified in the control panel, such as one hour.

sticky.JPG

2. I paid him by Litecoin on his website, which he promotes in his sale thread, and bought the proxies.

transaction.JPG

3. The sticky feature is not working. The IPs keep changing and do not respect the settings adjusted on the website control panel.

4. Besides the sticky feature not working, the proxies are all listed as high risk with a score of 89-100. The speed of the proxies is also very slow, taking 60 seconds to load a single page. I have tried different geolocations with the same result.

5. I contacted the seller, but he just claimed everything works fine and did not fix the issue.

6. I asked for a refund, but he refused.

7. I informed him of my intention to open a dispute. He copied and pasted the same message, insisting that his proxies are okay and that the sticky features are working as intended.

Screenshot-all.jpg

8. I demand a refund.
 
Dispute Request Approved
Information For The Accused
@resi, you have 24 hours to respond to this disputes thread. If you do not respond within 24 hours or we note that you're engaging in any other activities on the forum rather than dealing with this dispute, the decision will be made in favour of the dispute starter and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using our support channel only once you've refunded and/or provided what the plaintiff has requested.

If your responses to this dispute do not remain prompt, your account will be banned.

Information For The Accused & The Dispute Starter
Please remain professional as name calling, insults, griping, tu quoque, and ad hominem will not be tolerated. Should the dispute starter resort to this, the dispute will be forfeit; and if the accused resorts to this, the dispute will automatically be in the dispute starter's favour.

If the focus of this thread shifts from trying to resolve the dispute to simply wanting to see the other party banned, the dispute will automatically be ruled in favour of the other party.


The moderator mediating this dispute is simply trying to fair a resolution to this dispute. Any mod abuse or accusations (e.g., "you're biased", "you're protecting scammers", etc) directed toward the moderator will not be tolerated and may result in an infraction for mod abuse.

Information For Other Members
If anyone else has the same issue with the accused, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Dispute Resolution section rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."
 
Dispute Request Approved
Information For The Accused
@resi, you have 24 hours to respond to this disputes thread. If you do not respond within 24 hours or we note that you're engaging in any other activities on the forum rather than dealing with this dispute, the decision will be made in favour of the dispute starter and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using our support channel only once you've refunded and/or provided what the plaintiff has requested.

If your responses to this dispute do not remain prompt, your account will be banned.

Information For The Accused & The Dispute Starter
Please remain professional as name calling, insults, griping, tu quoque, and ad hominem will not be tolerated. Should the dispute starter resort to this, the dispute will be forfeit; and if the accused resorts to this, the dispute will automatically be in the dispute starter's favour.

If the focus of this thread shifts from trying to resolve the dispute to simply wanting to see the other party banned, the dispute will automatically be ruled in favour of the other party.


The moderator mediating this dispute is simply trying to fair a resolution to this dispute. Any mod abuse or accusations (e.g., "you're biased", "you're protecting scammers", etc) directed toward the moderator will not be tolerated and may result in an infraction for mod abuse.

Information For Other Members
If anyone else has the same issue with the accused, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Dispute Resolution section rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."
I need to wrap this one up since I'm logging off for the day soon. The accused was online today, and I don't think he's going to be online in the next hour to respond to this.
Dispute Summary

The accused has been permanently banned from Black Hat World for failing to resolve this dispute.

The dispute thread will remain live and is now open to commentary as rule 4 is no longer enforced in this thread.

Thread Open For Commentary
 
Another about a year old account with just over 100 posts scamming. There seems to be a pattern here.
 
True I can not see what goes on in the background nor would I want to. I leave that to better people than me.
I am just pointing out the pattern I see.
I have been around long enough to sense that.
Also I bet that in about a year some of the hundreds of the new accounts which posted “Hello BHW” will be blue and selling something. Then soon be in the shit list.
As you said there is no real way to stop this. It’s down to the buyer to be more vigilant. Scammers will always scam sadly.
 
Can BHW community give second chance , may be there is reason he didnt notice the thread or in a vacation, i can't imagine banned for some bucks and let ur $147 jrvip and value of ur account goes this way ..
A user that was banned after a dispute resolution can raise a support ticket (category: forum, sub category: dispute resolution) after they sorted the issue with the other party.

I'm putting it here with the link and as clear as I could out of the hope that the @resi sees it and makes it right.
 
Can BHW community give second chance , may be there is reason he didnt notice the thread or in a vacation, i can't imagine banned for some bucks and let ur $147 jrvip and value of ur account goes this way ..
He was aware.
 
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