1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Repeat Fiverr Accounts banned - Anyone Know Why

Discussion in 'Making Money' started by Bellular, Feb 25, 2012.

Thread Status:
Not open for further replies.
  1. Bellular

    Bellular Junior Member

    Joined:
    Nov 28, 2011
    Messages:
    147
    Likes Received:
    50
    Occupation:
    Student
    Location:
    Northern Ireland
    Hello. So ive had a total of 4 fiverr accounts including my current one. The first was banned for no apparent reason. The second was an old account and was banned because I mentioned that an order was for an ebay customer (to the seller). Despite this being non promotional and not an attempt to refer the to ebay (and thus not breaking their TOS) I was banned regardless. After this I opened another account which got banned after a day. I did not even communicate with a seller on this account, only order. From what I know they dont ban based on paypal account so this leaves me rather confused. Fiverr really does have appauling customer service and business practices that are shamefull. Its a pity that I need to buy from their sellers :(

    Does anyone else here have any experience to having this problem and/or a solution to it?

    Thanks!
     
  2. Mallam

    Mallam Junior Member

    Joined:
    Feb 6, 2011
    Messages:
    117
    Likes Received:
    2
    Occupation:
    General Manager
    Location:
    uk
    Home Page:
    Fiverr are opportunistic and suckers that sit on your legitimate earnings. They ban account frivolously without any reason. You send them email no reply. Too bad
     
  3. ksy213

    ksy213 Power Member

    Joined:
    Apr 24, 2011
    Messages:
    583
    Likes Received:
    152
    You probably did something wrong or violated their rules. They don't ban you for no reasons.
     
  4. suave

    suave Regular Member

    Joined:
    Sep 20, 2009
    Messages:
    422
    Likes Received:
    105
    I would also suggest sending a message asking if there is anything you can do to rectify the problem and claim ignorance, that you will never do it again. I've had fairly success with contacting customer support I usually get a respond with in a 1hr and 98 of my questions are answer.
    Regards
    Suave

    PS once I did mention Odesk or Elance and got a warning but no suspension the email said that it was my first warning and if I did it again I would be suspended, but its been like 4 months and nothing of course I am careful what I say and how I say it.
     
  5. Essence19

    Essence19 BANNED BANNED

    Joined:
    Aug 10, 2010
    Messages:
    830
    Likes Received:
    352
    you are misinformed.remember fiverr does not actually ban you personally they have a bot that scans all the accounts. the bot looks for any sort of patterns

    so yes they do ban you because of paypal accounts, if you have the same paypal account from being banned obviously that tells them your the person they banned.

    add a new email to your paypal acc and use that.
     
    • Thanks Thanks x 1
  6. Bellular

    Bellular Junior Member

    Joined:
    Nov 28, 2011
    Messages:
    147
    Likes Received:
    50
    Occupation:
    Student
    Location:
    Northern Ireland
    Ill try the email trick, thanks. Its a pity that even mentioning another marketplace is bannable - reading their TOS wouldnt give you that impression.
     
  7. latinofever

    latinofever Junior Member

    Joined:
    Mar 27, 2011
    Messages:
    190
    Likes Received:
    26
    Location:
    Planet Earth
    Home Page:
    I suggest you use different ip addresses for each account

    Sent from my GT-I9100 using Tapatalk
     
  8. poweronics

    poweronics Jr. VIP Jr. VIP Premium Member

    Joined:
    May 1, 2011
    Messages:
    3,117
    Likes Received:
    353
    Occupation:
    Freelancer
    Home Page:
    Fiverr's bot is really smart and its been very efficient to trace out even a small/minute breaking of TOS. But this is also creating problems for some users. I think they should permit opening of multiple accounts as they are always getting their share from every sale.
     
  9. kvmcable

    kvmcable Supreme Member

    Joined:
    Dec 28, 2010
    Messages:
    1,355
    Likes Received:
    2,815
    Occupation:
    24 year business owner - old school dude
    Location:
    KFC - BW3
    Insanity - doing the same thing over and over and expecting different results.
     
  10. MikeMakoni

    MikeMakoni Registered Member

    Joined:
    Feb 22, 2012
    Messages:
    91
    Likes Received:
    2
    weird contact them??
     
  11. spyguyzz

    spyguyzz Jr. VIP Jr. VIP

    Joined:
    Feb 23, 2012
    Messages:
    963
    Likes Received:
    144
    Occupation:
    Social Marketer
    Location:
    Egypt
    maybe they blocked your ip
    any fiverr accounts from ur ip will get banned
     
  12. imperial444

    imperial444 Elite Member

    Joined:
    Jan 13, 2011
    Messages:
    1,771
    Likes Received:
    414
    Occupation:
    Full-time IM hero
    Try to get their support. They are really responsive and will give you the answer
     
  13. liskaa

    liskaa BANNED BANNED

    Joined:
    Aug 15, 2009
    Messages:
    129
    Likes Received:
    6
    I cant withdraw my fuckn Money, confirmation link doesnt come on my email ? Do you have this problem ?
     
  14. Bellular

    Bellular Junior Member

    Joined:
    Nov 28, 2011
    Messages:
    147
    Likes Received:
    50
    Occupation:
    Student
    Location:
    Northern Ireland
    Tried support, all i got was a copy past answer. Depsite 2 tickets and multiple (well written no spammy) messages they have said nothing. Ive made an account from a seperate country (some benefits to going away for the weekend I guess). Hope It goes well!
     
    • Thanks Thanks x 1
  15. esterm2010

    esterm2010 Junior Member

    Joined:
    Jan 17, 2012
    Messages:
    168
    Likes Received:
    24
    usually first 2 message following up your ticket are from bot (like auto reply message, but they're good anyway). But once your ticket "escalated", there'll real person paying attention on your case.

    good luck
     
  16. puneetas3

    puneetas3 Senior Member

    Joined:
    Jan 8, 2012
    Messages:
    876
    Likes Received:
    384
    I am not sure how fiverr is working. I have made around 3 orders with my current account and have contacted a number of suppliers(around 15) to pay on direct basis outside of fiverr. Have already dealt once outside. I have seen the TOS message a number of times but they didn't banned me till now. Don't know how exactly they proceed.
     
  17. philipto

    philipto Newbie

    Joined:
    Jan 20, 2012
    Messages:
    1
    Likes Received:
    0
    I was banned because I bought gigs to promote my website which Fiverr's bot or Fiverr's support think is a competitor of Fiverr. My website never was such a competitor!

    I contacted Fiverr support via feedback form and request form, and also contacted a person from the support at LinkedIn and sent a personal message to Fiverr CEO on LinkedIn. I spent six weeks of time and at least 10 USD to do this.

    They either did not answer or answer with a template message. In fact, they accused me on violating Terms of Service which I obviously did not do, and ignoring editorial guidelines I never was able to read, because they are not published anywere.

    I advise not to use Fiverr regardless of whether you are a buyer or a seller.
     
  18. ron1703

    ron1703 Junior Member

    Joined:
    May 19, 2013
    Messages:
    132
    Likes Received:
    15
    >> and sent a personal message to Fiverr CEO on LinkedIn

    :D
     
  19. Apricot

    Apricot Administrator Staff Member Moderator

    Joined:
    Mar 26, 2013
    Messages:
    11,970
    Likes Received:
    6,473
    Gender:
    Female
    Occupation:
    BHW Moderator
    Location:
    London
    Home Page:
    necrobump - thread closed
     
Thread Status:
Not open for further replies.