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Refund On Fiverr

Discussion in 'BlackHat Lounge' started by donaldbuck, Sep 9, 2016.

  1. donaldbuck

    donaldbuck Newbie

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    I payed a guy $250 on fiverr for a gig. His gig has been shut down on fiverr. He hasn't completed job either.

    Is there anyway I can get my money back ?
     
  2. The Flame

    The Flame BANNED BANNED Jr. VIP

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    Your money is usually safe unless you clicked the "release funds" button.
     
  3. donaldbuck

    donaldbuck Newbie

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    I ended up going away for a few days with the family. Came back and realised the guy has marked it complete before the job was even done!

    It's in the "awaiting my review" section off fiverr.

    Totally pissed off about this.

    Read I could chargeback on fiverr... however, they will ban my account..wtf!
     
  4. Reaver

    Reaver Jr. VIP Jr. VIP

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    Contact fiverr customer service and explain the situation. Idk how much that will help but it's worth trying out.
     
  5. farhan ali

    farhan ali Junior Member

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    You stop to release money and request for refund to your seller before your order marked completed automatic lay..
     
  6. risefromtheashes

    risefromtheashes Regular Member

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    If it's been over a month since you sent the money Fiverr will say shit out of luck
    I did a chargeback on Fiverr and got banned, then I talked to them and told them they were assholes and they unbanned me but left me with a -$35 balance.
    Such is my story lol
     
  7. farhan ali

    farhan ali Junior Member

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    it's my story too.. Fiver is not good freelancing platform
     
  8. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    The seller can't mark anything complete, he can only deliver the order and wait. It's only the buyer who can mark an order complete and Fiverr automatically, if the buyer doesn't do it in 72 hours after the order was delivered.

    Regardless the gig was against the TOS, you didn't get what you pay for. Do what alwaysinvisble suggested above, contact their support, they will sort this out for you. Either way the funds need to be credited back to you, although not to your payment method (e.g. PayPal), but to your Fiverr balance. If the order was marked as complete, you can get a refund only through the support. Don't start a claim on PayPal if you want to continue using your Fiverr account, but you already figured that out.
     
    • Thanks Thanks x 1
  9. davids355

    davids355 Jr. VIP Jr. VIP

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    Just contact support and let them investigate.
     
  10. danissa

    danissa BANNED BANNED

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    It's usually safe, you need contact Fiverr Customer service and explain here: http://support.fiverr.com/
     
  11. Leon jamesh

    Leon jamesh Jr. VIP Jr. VIP

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    Try out the Fiverr customer service that may help you to resolve your problem. Try your luck.
     
  12. lukapresic

    lukapresic Jr. VIP Jr. VIP

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    contact support your money is safe with fiverr.
     
  13. magnus99

    magnus99 Junior Member

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    Get contact with him to let him know what's wrong
     
  14. mrichards1984

    mrichards1984 Regular Member

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    Out of curiosity what was the service about?