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An alternative to hunting down pages that talk shit is to have a response page on your website.

Maybe try starting some new threads on reddit to gain back trust?
Sure thing, but I don't think that ignoring already existing cases (especially if they're new) is a good strategy. People prefer to believe negative feedback more than neutral/positive
 
It depends on the TOV that the company agreed to use in communication w/ customers. Reviewers may be upset, but if the company uses facts and adds constructive details to prove the accusation was wrong, it's not about 'who's making whom upset' anymore.
Sorry for the offtop, it's pain talking in me

I understand your point, if they are lying then sure call them out with the truth.
 
Report the post to Reddit if it's impacting you in a negative way but they probably won't listen to you if its a constructive review that is not harmful
 
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