Hello, XXXX My name is XXXXXXXX and I am an online reputation management consultant, right here, in [location,state]. I have come across your  business and see that you have  negative on the first page of the search results in Google+. These negative reviews are what your potential customers see when they search for your business. In fact, I have done a search and there are  searches monthly for your business name in the [metro area] area alone. Having a positive reputation online will lead to better conversions, more social sharing from customers and higher placement in the search engines. In the envelope I have included reviews I pulled from the first page of Google for your business name; this is what potential customers see and tell their friends about. With more than 70% of consumers consulting online reviews before purchasing, your business is hurting from not having 4+ stars on Google+ and Yelp. We know you care about your business and how other people view it online and I strongly believe we can help repair your reputation online. We have an affordable monthly pricing option that includes 24/7 brand name motoring with daily email reports, we will implement a white label review filtering system that will gather and post only 4 star and above reviews and we will even help promote the software through our search engine optimization expertise. We also offer a one-time negative removal service that will push any link from the first page of any search engine to the second page. I hope you take the time to contact me with any questions that you have. Any improvements I can make?