Contacting multiple staff members about the same issue is not something we encourage.
^ This. However, it's ok to include more than one mod on the same conversation. That way, we can see the other mods involved and can be confident we're not inadvertently stepping on the toes of the other mods.
Sending 5 identical PM's to 5 different mods can end up in 5 different people working over each other - we're supporting a huge amount of members on the forum and things like this will chew up valuable time that could've been spent helping someone else.
But, if you've messaged a mod and there's been no reply in several days, it's ok to ask another mod as long as you either invite them to the initial conversation, or you let the second mod know that you've already contacted someone. We're human, and sometimes stuff slips beneath the radar, so it's ok to raise it again - as long as you're being polite and reasonable in your expectations. Just don't keep spamming us with multiple PM's over a short period.
8 PM's in 15 minutes along the lines of:
"mod, can you do this?"
"mod, did you read this message?"
"how long till you do this mod"
"waiting..."
"waiting..."
"how much longer do I wait for, mod?"
"why are you ignoring my PM? I see you're online!"
"I am waiting too long now!"
those... don't tend to get the type of response the OP wanted.
Dude, it's 2019 not the 1989.
Paypal have two ways to notify the seller about each payment and invoices can be generated automatically - including validation of EU-VAT.
I am using such solutions at each money page.
BHW is the business, so such simple solutions need to be integrated.
Because as I said previously - Paypal receipts are not accepted as Vat Invoice with reverse charge.
And I am agree here with @
BassTrackerBoats
If the forum owner not respond for the question, I am pretty sure that also any other staff member NOT will reply for the same questions,
as I am asked BTB about it too before I created this thread.
Cheers, Greg.
We are able to provide invoices on request for payments - you can message any of the admins who'll be able to advise you on this.
In addition, as part of the current development, we're testing different ways of providing improved payment management services for buyers and sellers, including the ability to generate or request payment invoices automatically. More details will be available as this progresses but, for the moment, it's a manual request.
