Problem With YepFans

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I know SEO said:
If you don't represent YepFans you should not be getting involved.

I'm not impressed with the excuses, first he was away for 7 days with an "urgent matter". Now he's been on holiday for 10 days?

This problem stretched months back, you can see it clearly in their sales thread. This is not something that started in the last week or so.
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bro fernan owner or yepfans coming out spain and have normal to high scool every day fernan its now afk i think its on holiday i speak with him last time and say bro support agent fixed now all i go on holliday but i problem its you can unban him and hy can fix all problems here fernan its good guy and scam not people i have a lot or time with him stay and never scamming people fernan its a guy will help you and fixed fast
 
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yohanandz said:
@I know SEO the 4 pending orders are just few instagram orders
There are more pending in the autolikes section which is amounting to these 500+ pending
DDJ1Nzd


Each autolikes order is $0.16 per 1000
so ie $0.16*500ish which is $80+
Auto likes are to be provided within 24 hous at max. These have been delayed for days and are useless to "fix" now
Ive lost 20+ of my autolikes clients due to yepfans and caused me more losses + chargebacks
Here is an example of autolikes pending.
MgYhlsI

QwAj9Y3


He isnt replying to my tickets. Skype said they would cancel these pending but nothing done yet.
Seller refused to give me a paypal refund as well
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Why did you not change provider after 100 pendings orders..... Not smart to to keep ordering if you know they wont be delivered..
Anyways good luck, hope you get refunded!
 
Reposal024 said:
Why did you not change provider after 100 pendings orders..... Not smart to to keep ordering if you know they wont be delivered..
Anyways good luck, hope you get refunded!
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It's what happen when you have a reseller panel using smm API, you don't check orders everydays, and a day you receive 50 messages on your support per hours cause orders don't come after 24/48 hours, and it's too late, you ordered 100, 300, 500, 1000 times

stormcrew said:
bro fernan owner or yepfans coming out spain and have normal to high scool every day fernan its now afk i think its on holiday i speak with him last time and say bro support agent fixed now all i go on holliday but i problem its you can unban him and hy can fix all problems here fernan its good guy and scam not people i have a lot or time with him stay and never scamming people fernan its a guy will help you and fixed fast
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Check my previous message with the pastebin link
 
Reposal024 said:
Why did you not change provider after 100 pendings orders..... Not smart to to keep ordering if you know they wont be delivered..
Anyways good luck, hope you get refunded!
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since everything is automated, these orders piled up. Also mentioned that i had $500 panel balance there at the time which he was not willing to refund

stormcrew said:
bro fernan owner or yepfans coming out spain and have normal to high scool every day fernan its now afk i think its on holiday i speak with him last time and say bro support agent fixed now all i go on holliday but i problem its you can unban him and hy can fix all problems here fernan its good guy and scam not people i have a lot or time with him stay and never scamming people fernan its a guy will help you and fixed fast
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I dont think a "good guy" leaves all his clients and goes on holiday without any explanations and causes losses to his clients, then uses the money taken from his clients for his "holiday" or "personal problem" and not caring further. If he had some decency or was "good" as you say, he would refund all of us in paypal and not try to run away with the $$
 
well, paypal closed my dispute cause this guy decided to give them my order id as a tracking number and for some fucked up reason they said it was "delivered"
thanks paypal!! you sure do know EXACTLY what's going on here.

anyways, this guy's a complete idiot, glad he got banned and hope he gets a paper cut while spending my 15$ and dies from flesh eating disease.
have a good day everyone!
 
sirteezy said:
well, paypal closed my dispute cause this guy decided to give them my order id as a tracking number and for some fucked up reason they said it was "delivered"
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If you paid by credit card, try a charge back.
 
Ya same thing happened to me. They closed my dispute becuase the seller juat provided them the order no. So you see guys this seller is just trying his best to get out all the funds. He isnt gonna refund anyone.
 
The owner is a scammer, no answer and no cancelation for my pending orders.
If he don't answer and if paypal close my disputes, I will go to police for scamming, and illegal selling (He's not able to send bill when we ask, my panel is a real comapny, I pay taxes and I ask bill to my providers).
 
I'm still waiting for an order I made 1 month ago. Also had 3.66$ balance.

KNJyF9G
 
Your seller has provided shipment tracking information in response to your claim. We used the shipping company's online tracking service and found that it confirms delivery of the merchandise. As a result, this case has been closed. We're happy we were able to help you resolve this issue.

Right, they provide fake tracking ID, I go to the police tomorrow.
They will be not able to send my IRL adress, then police will understand they send fake tracking ID :-)
 
Exact same reply i got from paypal.. these scammers are just taking your money. Do not let them run away. Contact police guys as your amount is huge.
 
Order IDs as tracking numbers.

How can PP even confirm that something was sent through an order ID? If it's fake then how can the shipping company confirm it?

I'm sorry you guys got scammed. :/
 
babarali124 said:
Exact same reply i got from paypal.. these scammers are just taking your money. Do not let them run away. Contact police guys as your amount is huge.
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I call paypal when I can, and if they don't want accept the dispute I go to the police for sure.
 
Charly21 said:
Your seller has provided shipment tracking information in response to your claim. We used the shipping company's online tracking service and found that it confirms delivery of the merchandise. As a result, this case has been closed. We're happy we were able to help you resolve this issue.

Right, they provide fake tracking ID, I go to the police tomorrow.
They will be not able to send my IRL adress, then police will understand they send fake tracking ID :)
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He clearly knows that ,most wont go to police so thats why he is giving fake ids to get away with paypal which clear means he knows what he is doing and wants to scam.
 
I got an email as i have around $500 disputed with a paragraph as proof to paypal
I got their skype logs saying "sorry our server isnt working"
and the list of all the order IDs that are pending since weeks

Hello Yohanandz

This is YepFans, we noticed you have 5 disputes on PayPal.

And before doing more changes on them we want to discuss a friendly mode, so we want to ear what should we do?

Maybe get some refund and other no? Cancel some orders?


Let's fix this in friendly mode.

We want to recover and keep every single customer who has a dispute opened due to the owner family disease.



Thanks,
RAUL.[//quote]
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You can appeal a Paypal dispute that they have closed (not in your favour) - see here https://www.paypal.com/us/selfhelp/article/Can-I-appeal-PayPal%E2%80%99s-decision-on-my-claim-FAQ2050
 
After talking over email we agreed on a partial refund to PayPal
Received $150 refund from YepFans
 
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