Problem With YepFans

I know SEO said:

Hello,

You have completely ignored the OP here, @babarali124

They have paid money for services they have not received.

Can you refund the OP along with everyone else that has a complaint in this thread ASAP please?

I will give you 72 hours, if people have not received a refund by then you will be banned from BHW.

Your service has huge issues and the way you have handled this is unacceptable. It's too late to fix things, please refund.

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yohanandz said:

these drip feed orders are stuck since days
fix them

cancel all these pending orders

if possible i would like a refund in paypal coz this balance from the pending orders is useless

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Explosion89 said:

Please Answer Ticket's

username : socialbird

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Charly21 said:

You should change the title of his sell thread, it's written "YEPF**.COM"

I think I am scammed too, I spent something like 1000$ and support don't answer anymore on skype, and all my last orders didn't start since 7 days and more.
I openned 2 disputes on paypal for 300$ (Not more, cause the firsts orders was delivered), cause I lost many customer on my panel, and as I said, if he don't accept the dispute and I have to wait a month cause of paypal, I will open dispute for all my deposits.

My username on yepfans is the same than on BHW.
Some of my orders:
http://imgur.com/a/e83G9
They are not all in the screnshot

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babarali124 said:

@I know SEO sir please kindly solve our issues with the seller as in my case seller does not want to refund. My paypal dispute is still going on and paypal team is reviewing it. Please sort my problem with this seller as he is trying his best not to refund my money.

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sirteezy said:

Order "started" 20 days ago, asked what was wrong and was told i only needed to put the username and he would contact the devs so they could cancel. hasn't been cancelled, and all i get back is "sorry, the devs havent responded"
so i disputed on paypal.
View attachment 91377

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I know SEO said:

Hello,

You have completely ignored the OP here, @babarali124

They have paid money for services they have not received.

Can you refund the OP along with everyone else that has a complaint in this thread ASAP please?

I will give you 72 hours, if people have not received a refund by then you will be banned from BHW.

Your service has huge issues and the way you have handled this is unacceptable. It's too late to fix things, please refund.

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Charly21 said:

The panel owner started to cancel few of my orders, he sent me "Okay we will cancel the order it can take a while because i have to cancel them manually"

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pacefer3 said:

Can you tell us the first Pending order ID and last ID?



Support is now here.



We are not scammers, I had a Family problem, very urgent. The panel was "off" (not real because we had one agent) around 5-7 days.
And we see A LOT of unfair to open disputes for COMPLETED orders. As you said.


What? I don't understand.


Then we just need the dispute. We can't do more in this case.


I am helping. But I need them to send me a PM to review their accounts, they are just saying problems, but not giving me the info. to the "things". I need their users by PM to check.


Great.


THANKS TO ALL. WAITING YOUR PM'S.

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pacefer3 said:

Can you tell us the first Pending order ID and last ID?



We are not scammers, I had a Family problem, very urgent. The panel was "off" (not real because we had one agent) around 5-7 days.
And we see A LOT of unfair to open disputes for COMPLETED orders. As you said.

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pacefer3 said:

I am helping. But I need them to send me a PM to review their accounts, they are just saying problems, but not giving me the info. to the "things". I need their users by PM to check.

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I know SEO said:

I am seriously not understanding the lack of action here, I doubt you're taking this as seriously as you need to.

Not once have you told people what information they need to provide you to sort this issue out.

Please leave clear instructions on what users need to do to fix this in this thread.

From what I see, you need to do the following:
@babarali124 - Refund $10
@yohanandz - 4 pending orders - $25ish - cancel and refund
@Charly21 - $1000 - you have begun cancelling orders but he's out of pocket for a lot of money
@sirteezy - $16.47

Can you confirm if you plan on refunding these people?

Thanks

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loAK1 said:

Oh Damn, wish i knew about this thread earlier before i sent him money, yesterday i sent him $20 through skrill, and he did not answer my tickets, kindly refund the money as i don't want to try your panel no more, username: LilBrown
you can see the email which i sent you the money from, through the support system as i have already sent it there.
To clarify one more time, i want a Refund for the yet non-added Balance as i do NOT want to try your services anymore.

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I know SEO said:

I am seriously not understanding the lack of action here, I doubt you're taking this as seriously as you need to.

Not once have you told people what information they need to provide you to sort this issue out.

Please leave clear instructions on what users need to do to fix this in this thread.

From what I see, you need to do the following:
@babarali124 - Refund $10
@yohanandz - 4 pending orders - $25ish - cancel and refund
@Charly21 - $1000 - you have begun cancelling orders but he's out of pocket for a lot of money
@sirteezy - $16.47

Can you confirm if you plan on refunding these people?

Thanks

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I know SEO said:

I am seriously not understanding the lack of action here, I doubt you're taking this as seriously as you need to.

Not once have you told people what information they need to provide you to sort this issue out.

Please leave clear instructions on what users need to do to fix this in this thread.

From what I see, you need to do the following:
@babarali124 - Refund $10
@yohanandz - 4 pending orders - $25ish - cancel and refund
@Charly21 - $1000 - you have begun cancelling orders but he's out of pocket for a lot of money
@sirteezy - $16.47

Can you confirm if you plan on refunding these people?

Thanks

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michaelwesten said:

@https://www.blackhatworld.com/members/i-know-seo.540780/ @pacefer3

i had around $6,50 in balance with around $2 worth orders pending, i'd like the remaining balance to be refunded as well.

username michaelwest, thank you.

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Charly21 said:

I got something like 30 order cancelation yesterday, but now the seller don't answer on support and skype. I open one more dispute tomorrow morning if nothing change about my account

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Charly21 said:

This is all the deposits I did on yep**** panel (Screenshot from my phpmyadmin screen, I save all my deposits for each panels I use for my reseller panel)
The 2 first deposits (100$ and 200$) are in dispute currently. I'm not scarred to open a dispute for each of this deposits if the seller don't act faster.

What I want (I repeat again & again):
First step: Cancelation of ALL the bugged orders (pending, in progress, working, ...)
Then, I want talk with the admin panel, cause I lost many orders and many customers (I received dispute, and bad reviews on sites like trustpilot or facebook)

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loAK1 said:

He still did not reply to my support ticket and to my reply which i quoted on this comment first.

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welneto said:

This panel was so good before
Dont know why they are doing this now
Just explain what is happening
@I know SEO i think you should give the guy more time, guess he got affected by the original provider as i see he is reseller..

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