Problem with gads account

B

baobab

Junior Member

Jr. VIP

Feb 12, 2026

105

21

• Yesterday at 4:42 PM

• #1

Hello everyone! I had an account linked to an invoice, and now I'm getting this error. Could anyone help me figure out how to fix or remove it?

 

Mukis

Supreme Member

Jr. VIP

Mar 2, 2020

1,255

327

• Yesterday at 6:27 PM

• #2

When did you see this issue? After starting the ads?

 

M

MegaSmith

Regular Member

Jr. VIP

Jan 26, 2026

374

135

• Yesterday at 6:39 PM

• #3

I'd first check whether there's an outstanding balance or a billing issue with the invoice profile. If everything looks correct, contacting Google Ads support is usually the fastest way to find out what's causing the error.

 

B

baobab

Junior Member

Jr. VIP

Feb 12, 2026

105

21

• Yesterday at 7:25 PM
• Thread Starter Thread Starter

• #4

It wasn't my personal invoice, and this account is quite old.

 

Mukis

Supreme Member

Jr. VIP

Mar 2, 2020

1,255

327

• Yesterday at 7:30 PM

• #5

baobab said:

It wasn't my personal invoice, and this account is quite old.

Click to expand...

When did you see such issue? Just after starting the ads?

 

B

baobab

Junior Member

Jr. VIP

Feb 12, 2026

105

21

• Yesterday at 7:34 PM
• Thread Starter Thread Starter

• #6

Mukis said:

When did you see such issue? Just after starting the ads?

Click to expand...

No, I logged into my account a while later and saw this error; I used to run ads there and everything was fine. I'm just wondering if I can simply link a different invoice.