1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problem Clients

Discussion in 'Business & Tax Advice' started by mattbowden, Oct 25, 2011.

  1. mattbowden

    mattbowden Regular Member

    Joined:
    Feb 2, 2010
    Messages:
    293
    Likes Received:
    79
    Occupation:
    General know nothing
    I have put a sale through at the start of September. Client agreed to seven day payment as we stumped the cash up front for him. He the informed me the check would be in the post. Never emerged, resent again apparently and informed me that the check would be resent never emerged. Never had the check then the bank transfer went wrong so passed to debit collection who then informed his terms are 30 days. What do you do about clients that try to dictate their payment terms to you and change the payment terms to suit themselves. Apart from not allowing him to use us again.
     
  2. 7878

    7878 Executive VIP Premium Member

    Joined:
    Jun 14, 2009
    Messages:
    1,382
    Likes Received:
    7,864
    Get a contract up front that covers payment terms in great detail. Simple. :)
     
  3. upl8t

    upl8t Regular Member

    Joined:
    Apr 9, 2008
    Messages:
    475
    Likes Received:
    84
    Location:
    New Scotland
    It's a tough lesson but walk away! Problem clients are always problem clients. The problems only get bigger if you continue to work with them. They will suck up all of your time for nothing.
     
  4. Danny1111

    Danny1111 Elite Member

    Joined:
    Jul 5, 2011
    Messages:
    2,096
    Likes Received:
    2,480
    we always take payment up front before we start work

    we offer a discount for 6 months upfront payment 10%

    contract is for 6 months then month to month


    avoid problem clients like the plague - no cash = no play

    I'm not in the money lending business.
     
  5. nerdmoney

    nerdmoney Junior Member

    Joined:
    Feb 24, 2008
    Messages:
    135
    Likes Received:
    37
    Occupation:
    web nerd
    get payment up front, learn your lesson and move on. The check is "always in the mail"