- Oct 30, 2011
- 5,995
- 9,969
Can I dispute through 2checkout?
For those of you who have paid using 2Checkout, there are 2 options for you. I will try my best to explain what you guys can do.
1) If you paid using 2CO with your Paypal account, then simply log into your Paypal, and open a dispute from there.
2) If you paid using 2CO with your credit/debit card (and not Paypal) - then there is no way for you to open a dispute by logging into a 2CO account or anything. Head over to http://www.2co.com/ and try entering the details in the box and see what you get. If that does not work, contact 2Checkout. Tell them that you want to chargeback / dispute the money and they should do it themselves. Then from here onwards, it works like a PP dispute - the seller has a certain time to respond.
I suggest everyone to dispute the money at the end of today if Portugal does not seem to reply here with any news.
EDIT: Tutorial with images on how to open a dispute/ticket regarding a sale done through 2Checkout, with no Paypal. This is for the people who paid using their card on the 2CO website without using Paypal.
1) Go to the website link above.
2) Enter in your order number, or card details to locate the order you made.
3) Once you do that, you will be on a page with the orders you made using the details you provided. Select the right one.
4) Select your order, and in the top right corner click on "Open ticket".
5) Now just fill in the required details, give them the full information and wait for the dispute to be taken place.
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