Please Who can Fix this Wordpress Problem

DE_GAME · Nov 26, 2019

I updated a plugin on my site, then some of the posts on my site start doing this.

Have tried some tutorials on how to fix it like deactivating all plugins from file manager by renaming file but it didn't work.

Please would be really glad of someone can help me fix this problem

DunDidIt2X · Nov 26, 2019

Should always back up your website before updating anything. Try going to the site files and delete the folder for the plugin you updated. See if that works. Be sure to back up though.

ch3sty · Nov 26, 2019

Have you removed and cleared any cache?
>just open the website in incognito mode. If the problem persists skip this.

And if disabling all plugins doesnt work, have you tried a fresh install of wordpress? Tested another theme?

Just to find the source of the issue.

awsomdpak · Nov 26, 2019

Try updating the PHP it will fix your problem.

Gogol · Nov 26, 2019

Well, it says nothing. Did you check the error log?

Psh · Nov 26, 2019

What plugin was it? Sometimes it can be the .htacess that screws stuff up.

LegoSoft · Nov 26, 2019

Make sure that your version of wordpress is updated and can run the plugin smoothly

DE_GAME · Nov 26, 2019

Skyebug77 said:
Should always back up your website before updating anything

Guess have learnt my lesson

ch3sty said:
you tried a fresh install of wordpress?

Won't that make me lose my posts and other works

awsomdpak said:
Try updating the PHP it will fix your problem.

Did that didn't work

Stackz said:
What plugin was it?

Quizé

Gogol said:
Well, it says nothing. Did you check the error log?

Yes, but hardly understand how to fix it not a dev

LegoSoft said:
Make sure that your version of wordpress is updated and can run the plugin smoothly

It's updated and runs the plugin

JimHalpert · Nov 26, 2019

Same issue before. I was on namecheap back then. Contacted the support and they helped me out.

redarrow · Nov 26, 2019

looks like somethink is not activated in apache or php setting .

have you gone over the documents from the theme ?

DE_GAME · Nov 26, 2019

affbull said:
Same issue before. I was on namecheap back then. Contacted the support and they helped me out.

Have contacted them waiting for fix don't know how long it will take tough

redarrow said:
have you gone over the documents from the theme ?

There is no doc on how to fix this particular issue

wiaderny01 · Nov 26, 2019

Check your e-mail as there should be info from your WordPress site which file caused an error.

Something like "Your Site is Experiencing a Technical Issue". PM me the site I can see if I can fix it for you.

DE_GAME · Nov 27, 2019

affbull said:
Same issue before. I was on namecheap back then. Contacted the support and they helped me out.

Please how long did it take for them to fix it?

JimHalpert · Nov 27, 2019

DE_GAME said:
Please how long did it take for them to fix it?

Within half an hour. They just deactivated or deleted a conflicting plugin or me. I think they accessed it via FTP. But the point is I did not do anything. Name cheap just solved it for me.

Please Who can Fix this Wordpress Problem

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