Please Help! Payment Processor giving me problems

MyOwn1

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I am working with a payment processing company to process my clients? payments online. This company, in all of my history working with payment processing companies, has by far the worst customer service I have ever encountered. I have only received one, and I mean one, report in the last six months! I need an exact break down of where my money is going! Oh and forget fraud tools or charge back reporting capability, I don?t even think they know what that is! Please help I need a new provider!
 
Try Merchant Warehouse. They charge around $15-$20 a month with low rates, and you can process automatically from your site and you get a virtual terminal for manual processing if you need to. They were very good for me. If you need a high risk merchant account, try Menexis. They have an A+ rating with the BBB.
 
MyOwn1 - All depends on which industry your operating in and what types of volume you are processing. Any decent PSP should be providing you with customer support (Phone, Skype, Email), weekly reports and fraud controls. Let me know if I can help.
 
Can you share which company you are currently using so we can judge easily and guide you in good direction .
 
MyOwn1,

Regardless of the industry you are currently operating in, Painless Processing would be more than glad to assist you in meeting your current and future needs. We offer Check 21, ACH and credit card solutions,
competitive rates, quick approval times, and can supply your business
with the latest virtual terminals and/or equipment to assure that you
are processing quickly and painlessly.

I welcome you (and anyone else that may be interested) to an open or private discussion so that I can help provide some insight and support on the various forms of payment processing that we offer to help streamline your business and meet its daily merchant needs.

Feel free to reply to this post or shoot me an email so I can be of further assistance.

Thank you.
 
I guess you to give gspay a try.... i have been using them for quiet some time... no problems....
 
Did any of these guys help you?

We not only do regular tier 1 merchant accounts. We do tier 2 higher risk merchant processing as well. We have multiple sponsor banks and we are a fully underwritten risk ISO. So we make all decisions inhouse. Let me know with a PM if you need any help.
 
Like to help you as I have helped others, including ecommerce $10k - $600k per month.
Let's s_k_y_p : paulnisenbaum

(sorry don't have enough posts to use PM yet)
 
MyOwn1 - All depends on which industry your operating in and what types of volume you are processing. Any decent PSP should be providing you with customer support (Phone, Skype, Email), weekly reports and fraud controls. Let me know if I can help.
Merchantbroker, canyou help in processing solution for Offshore companies.......?
 
I am also working with one Chinese processor (Aggregate Account),, and they are really a worst service in the name of Customer Support, No reply's on email, No ticket generating, No Statements, over 70% Decline ratio, No Timely reports .....There is infinite Problems with them...

If anyone can suggest us some better please let us know at your earliest.
 
Agreed with Rxcash, Pharmacy Merchant is almost Finished , none a Single Bank Settle a Pharmacy Account until proper Docs and Good processing History....They don't want to take risk for couple of Thousands Dollars......

As I also noticed that Most of The Online Pharmacies even Don't have the License to sell, they don't carry a Pharma License , they all have Third Party Dropshipper
 
We really need to know what your average sale amount, chargeback %, return %, monthly volume, business type, financials (in some cases) before we can tell you if you can get approved anywhere else. We are a processor that holds our own risk and underwriting. We can get done almost anything. We do not do illegal drugs. Other than that we can approve nearly every business type.
 
i can offer interchange plus rates as well.
I can put you across to the best IPSP's either in US or EU.
PM me if interested.
 
Yeah many people are scam artist when it comes to Offering you
solutions if you send them money. You have to be careful and go
with a company that has been around awhile for your solution.
 
I know this post was sent a while ago, but if you are still interested in a new processor. PM me and I can definitely help you out. I work for a company that specializes in getting you the lowest possible rates for your account, mostly High Risk accounts with 24 hour service. You can also skype me if you are really serious.

Skype: adamcarson13
 
I have had way to many merchant processors close/freeze/hold my money. After years of being in the high risk space I decided to get into the Merchant Processing side of things as well.

Couple things you should know...one there is a difference between Merchant Provider and Merchant Processor, a provider or ISO is basically a middle man and they shop your account around to banks.

I am direct with the acquiring bank, meaning when I set up an account it is direct with the bank and my relationship is direct with the bank. I do high risk accounts on a case by case basis, any merchant who says fill out an application and we can get you place is more than likely going to "shot-gun" blast your application and see where it sticks.

I make sure to place your account with a bank that ACTUALLY likes your type of business ( high risk or not ). Never PAY set up fees or anything up front. I have sent you a PM, I hope this litte bit of info helps.

Also if you told us why they held your money it would help bettre assist you!
 
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